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"Nice room but it’s unbelievable that I had to pay for WiFi after paying for a room for the night,"

"The Jefferson Hotel is one of a vanishing breed of grand historic hotels that still provide the kind of hotel experience that was already becoming rare 50 years ago. The staff are friendly and attentive, the rooms are extremely well appointed, the public spaces of the hotel are spectacular, and the restaurant is one of the best in Richmond. The hotel's only real drawback isn't its fault: the area of downtown Richmond that the Jefferson used to anchor has seriously deteriorated. Even though an...

"Good place super nice clean and quiet the games were fun too"

"The building is beautiful and the parking was easy. Staff was very friendly and helpful. We really enjoyed the restaurant as well."

"The staff was very helpful. Great ambassadors for Omni, The valet staff handled peak parking time with grace and provided comprehensive data for self-park options. the pool, gym and The only indicator of maintenance gaps included loose water fixtures in the bathroom. Otherwise, I highly recommend the Richmond Omni hotel."

"We had a wonderful time. Staff was friendly and helpful with any questions we had."

"Everyone here is absolutely amazing. They welcome you with such wonderful attitude. the breakfast selection is awesome. the rooms are clean and so comfortable."

"For the price we paid, the amenities did not meet our expectations. Breakfast was not included, and not even complimentary bottled water was provided. There was no on-site parking available, so we had to park on the street. Additionally, the beds were very small and uncomfortable, which made it difficult to get a good night’s sleep. Overall, we expected a much better experience for the price"

"Upon check in bathroom was dirty with a dirty shower curtain and staff unwilling to assist with the excuse of no knowledge of where the shower curtain was and housekeeping was off. Only stayed one night to get to the airport and checked out at 5am. The young man in the morning was polite and understanding. He was willing to assist and gave us the managers contact information. Will never stay at a holiday inn again"

"Very nice staff all around. Room was clean, temperature control was good. Nice hotel at this price point to stay at!"

"Great stay"

"No comment"