Villenave

"When we arrived at 3pm per our check in instructions, we were told the room would not be available until 5-530pm. Floors were dirty and the room is in need of updates. People at the front desk were friendly but did not speak any English. Although stated on hotels.com that English was spoken."

"If you arrive by car in the dark then its not easy to see the driveway to the Reception nor where you can actually park. You have to go in and ask! Very friendly and informative staff so first class in that respect. Room was fine and good enough but noisy smoking neighbours in next room on the adjoining ..."

"Restaurant was closed at weekends which caused us considerable inconvenience"