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"Hot tub could have been hotter. Breakfast was a little weak. No fruit at all."

"Perfect location in the centre of Pucon and close to the lake. Friendly, helpful staff and a wonderful, spacious apartment. Our happy experience could have been improved by better kitchen equipment and for the hotel to actually bother responding to questions sent to them via Expedia or their own website."

"Staff were amazingly helpful. We loved it here. Plenty of walks around and hot pools to relax in afterwards"

"Quite property with nice staff and beautiful views. "

"It’s falling apart Service is not good Meals are deficient in quality and taste Spa only has ONE sauna working, the steam room was inoperative I was not even offered a room upgrade when checking in, despite being Expedia Gold member Breakfast only has cold items, if you want omelettes or fried eggs, you’ll have to pay an extra USD4 (unbelievable) Avoid at all costs"

"Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement "

"Very nice stay at Frontera Pucon Hostel. The owners were really nice, laid back people. The lady who served breakfast was so sweet and helpful. The towels were clean but they didn't have a fresh and clean smell. We still give them 5 stars because that was just a little detail, easy to solve."