Novum Hotel Cristall Wien is located in Leopoldstadt, a neighborhood in Vienna, and is near a metro station and near theme parks. Vienna State Opera and Hofburg Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Mariahilfer Street and Naschmarkt. Check out an event or a game at Ernst Happel Stadium, and consider making time for Schönbrunn Zoo, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as sailing and other activities like Segway tours.
Novum Hotel Cristall Wien is located close to St. Stephen's Cathedral and Stephansplatz, and provides an airport shuttle, a garden, and laundry facilities. In addition to car rentals on site and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Buffet breakfast (surcharge), express check-in, and a 24-hour front desk
Tour/ticket assistance, an elevator, and free newspapers
Guest reviews give top marks for the first-rate property condition
Room features
All 55 rooms have comforts such as free WiFi and safes.
More conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with bathtubs
Private yards, heating, and phones
Languages
English, German, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Free self parking on site
Airport shuttle available
Food and drink
Buffet breakfast available for a fee daily: EUR 6.90 for adults and EUR 3.45 for children
Family friendly
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Laundry facilities
Tour/ticket assistance
Business services
Business center
Outdoors
Garden
Accessibility
Elevator
Room amenities
Bedroom
Blackout drapes/curtains
Free cribs/infant beds
Heating
Rollaway/extra beds (surcharge)
Bathroom
Bathtub
Towels
Entertainment
TV
Outdoor space
Yard
More
Phone
Safe
Policies
Check-in
Express check-in available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
An effective city/local tax rate of 2.291 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 6.90 for adults and EUR 3.45 for children
Rollaway bed fee: EUR 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Cristall Hotel
Cristall Vienna
Novum Hotel Cristall Wien Vienna
Hotel Cristall Vienna
Novum Cristall Wien Vienna
Novum Cristall Wien
Cristall Hotel Vienna
Novum Cristall Wien Vienna
Novum Hotel Cristall Wien Hotel
Novum Hotel Cristall Wien Vienna
Novum Hotel Cristall Wien Hotel Vienna
Frequently asked questions
How much is parking at Novum Hotel Cristall Wien?
Self parking is free at this property.
Where is Novum Hotel Cristall Wien located?
Located in Leopoldstadt, this hotel is within a 10-minute walk of Danube River and Prater. Stephansplatz and St. Stephen's Cathedral are also within 1 mi (2 km). Franzensbrücke Tram Stop is only a 3-minute walk and Praterstern U-Bahn is 5 minutes.
Novum Hotel Cristall Wien Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 66 out of 447 reviews" "
10 - Excellent
66
Rating 8 - Good. 167 out of 447 reviews" "
8 - Good
167
Rating 6 - Okay. 146 out of 447 reviews" "
6 - Okay
146
Rating 4 - Poor. 44 out of 447 reviews" "
4 - Poor
44
Rating 2 - Terrible. 24 out of 447 reviews" "
2 - Terrible
24
7.4/10
Cleanliness
7.2/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
29 Ram., 2018
Liked: Cleanliness
Room size
First night small rooms were given, next day upon telling them about the size of the rooms booked rooms were changed into bigger ones. The bigger rooms were fine
Verified traveler
Stayed 2 nights in Sep 2018
6/10 Okay
Sal
25 Ram., 2018
Liked: Cleanliness
Would not stay there again.
Hotel booking confirmed that all fees were paid. However the hotel charged me another 12 Euros as local tax! Staff not that freindly. Hotel a little outdated and in need of repairs.
The hotel located 500m from train/metro station. Hotel staff were very pleasant.
But air conditioner does not work that required to open the windows, there are railways 50m away, so there is a train noise during the night.The drainage in the bathroom did not work properly.
Verified traveler
Stayed 3 nights in Sep 2018
6/10 Okay
Verified traveler
24 Ram., 2018
Liked: Staff & service
Nice place very close to city centre and all different transports. Very handy!
Street noises in one side though I got used to it after one night. Ventilation poor and no air conditioning. Clerks were fabulous. Every one and especially our day-clerk. Twin beds were small by USA standards and in one room we could not move them next to each other. Coffee machine in lobby was very good but breakfast limited you to two cups. Elevator was fast.
Verified traveler
Stayed 2 nights in Sep 2018
6/10 Okay
Verified traveler
24 Sha., 2018
Liked: Cleanliness
Disliked: Staff & service
Verified traveler
Stayed 1 night in Aug 2018
8/10 Good
Jeff
5 Sha., 2018
Liked: Cleanliness, staff & service, room comfort
Decent place
This served its purpose. We were overnighting. Clean but right next to train and it was fairly old.
The hotel is conveniently situated near the Prater station (2 underground lines, overground, plus trams).
The hotel changed our rooms due to a leak in the adjacent room. The first room was sufficiently comfortable, the upgrade even more so. The hotel staff were helpful.
Breakfasts were reasonable priced (although one morning the coffee machine failed).
Near the end of our stay, the shower gel ran out and was not replaced for two days. Eventually I had to extract the bottle and leave it prominently on the side - it was changed then.