2/10 Terrible
David H.
19 Sep, 2024
Liked: Cleanliness
Owner makes viscous attack on disabled guests and totally destroys reunion weekend.
Nice property, horrible owners with totally unrealistic noise expectations. Visible minority, military or elderly don't go here. Our party, 2 couples aged 68 to 78 attending the Royal Roads 50th anniversary homecoming. Saturday we went out at noon and returned around 4. The toilet paper ran out and there were no spare rolls. The host and his wife told us to ask if we needed anything. The hosts wife was in the backyard and my friends wife politely call to her and asked for some additional rolls. Our hosts replied that she was sorry that the maid had called in sick and came to the lower level front door with some rolls. Our wives have hip and knee issues and both are awaiting replacement surgery so they asked if she could bring them up to the bathroom. This she did. She was thanked and complimented on their lovely property. We then left at 5:45 for the reunion dinner.
At the dinner my wife fell on the stairs down to Hatley Castle and severely sprained her ankle. We attend the dinner and i took her back around 8. I had to carry her up the stairs due to severe pain. As the ice maker was not working I was forced to put hand towels in the freezer to use as compresses. I continued to do this until 11:30 pm. I awoke the next day to an eviction notice, your are "horrible nasty guests, leave immediately". Both our wives were stunned and devastated. Unable to attend a critical memorial service and farewell luncheon we were forced to go home 2 days early.
David H.
Stayed 3 nights in Sep 2024