"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast."

"Super kind staff. We enjoyed staying here."

"バックハに行く前に前泊しました。ラオカイ駅、バス停の近くなので、何もかも便利なホテルです。お値段も安いし、清潔です。 部屋にクーラーはありますが、ヒーターがないので、冬は暖かい服を着込んで寝てください。"

"Phòng sạch sẽ, trang thiết bị tốt. Vị trí thuận tiện gần chợ Cốc Lếu"