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"Great experience "

"Excellent as always, my only question would be when I stayed in room 112 why there was not complete curtains as they were only partial and did not cover the windows for light"

"The staff make the hotel, they were so welcoming and "

"perfect hotel for a business trip"

"5"

"The rooms were not so quiet"

"I traveled here back in 2023 and my stay at Haarhuis was quite lovely, albeit smaller rooms than I'm used to, but such is the European/Netherlands way (they all have smaller rooms.) I recently traveled back here (2024) for Qlimax (a music event) and since I had a great experience the last time, I figured I would book at Haarhuis again. Now, let me say that Haarhuis is a bit pricier, but that's to be expected as this carries itself as a luxury hotel and does a great job at such. The rooms are fantastic and well designed in an upscale luxury manner, the breakfast/restaurant is quaint and nice, the staff are beyond excellent, and the decor is just wonderful. What surprised me most is that I was BLOWN away with my recent room, which I did not think was possible. This time I arrived to get a room on the first floor (123) and was pleasantly surprised to see I not only had a roof deck with 2 pool lounge chairs, but I had a traditional SAUNA that could fit 2-4 people. It was a lovely surprise and worked excellent. Everytime I come here, they constantly out perform themselves. I can't say enough good things about Haarhuis, especially as it's a short walk across the street to Arnhem Centraal, so getting anywhere from the hotel is extremely easy. If you love sushi, Silk directly across the street is amazing as well, but just make sure you book reservation early on. Tot Ziens Haarhuis! See you next year!"

"Booked the hotel for a business trip. Had the worst night ever as since 4 in de morning the fire alarm kept going off every 20-60 minutes this lasted untill at least 8:00 this. After I check at the reception and the staff could not tell me when this would be fixed i decided to check out after one night instead of the planned 3. I understand unforeseen things like these can happen, but the fact that nobody of the hotel contacted me after my stay regarding any kind of compensation despite this being promised by staff , made me write this review. I had to make additional cost for a new stay , had to move different business meetings etc. overall this situation caused a lot of stress lack of sleep (what else you book a hotel for) and also had financially impacted my weekend. Poor customer service overall "

"Very nice hotel. Looks a little dated on the outside, but very nice inside, with many renovations completed. The bed was small however comfortable. Best part was the heating which worked very well, helping me recover from being under the weather for a few days. Enjoyed a great dinner at their restaurant, very nice atmosphere. And much praise to the front desk staff who were so helpful - thank you. Easy to reach by bus number 8 from Nijmegen central station. Overall, very enjoyable."