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"The location is perfect, and the spa facilities are truly excellent. Our room faced the town/church and the sounproofing was exceptional, allowing me to sleep soundly despite the church bells ringing frequently and being located on a lower floor. The room was also spotlessly clean. Every service person we met was exceptional, and the breakfast was outstanding with a fantastic and ample selection. The hotel also provides high-quality e-bike rentals. The staff was incredibly flexible with the rental time when possible. A few things are important to note for future guests. The central air conditioning made our room too warm, but we were provided a fan upon request. Also, be aware that if you open the windows with no screen, the noise and mosquitoes can be a problem. Few minor hiccups were upon our arrival. A power outage in our room delayed our access to the spa, as it took them over an hour to send someone. That was unacceptable for such a hotel and the price paid. Once we finally got to the spa, we were told they were closing.We were told by the receptionist that the spa was open 24 hours, but later found out it closes at 8 p.m except for the exercise room.This was most likely a simple language barrier. Despite these issues, we were able to thoroughly enjoy our stay, especially since we dedicated a rainy day to using all the great amenities."

"Great amenities and large spacious room. Restaurant attached was great and breakfast included was delicious. "

"The view, the gardens, the spa, the staff, the food! It was all perfection."

"Gracious old school hotel with modern touches and bathroom. Lovely outdoor areas and best breakfast!"

"Beautiful property with great views and located in historical area. "

"Excellent hotel - very friendly and accommodating staff; great location too! "

"Vincenzo and the other front desk staff as well as the restaurant staff, were excellent! We had a wonderful time in Bolzano and the Stadt hotel Citta made it a memorable stay. We enjoyed having cocktails every evening on the square. We would highly recommend this hotel!"

"Modern hotel with a wonderful spa and pool that really elevated my experience. Breakfast was good as well."

"The staff were so helpful and the property and location were amazing "