Skip to Main Content.
List your propertySupportTrips

Hotel Oriente

2.5 star property
Hotel with free valet parking, steps from Veracruz Cathedral

Choose dates to view prices

Photo gallery for Hotel Oriente

Property entrance
Lobby sitting area
Point of interest
Buffet
Terrace/patio
In the heart of Veracruz, Hotel Oriente offers a warm welcome with its charming terrace and convenient coffee shop. Relax with in-room WiFi or explore nearby attractions like Naval Historical Museum and Museo de la Ciudad de Veracruz.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Doble Superior

Doble Superior | In-room safe, desk, laptop workspace, iron/ironing board

Doble Superior

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe or closet
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe or closet
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe or closet
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe or closet
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe or closet
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Map
Calle Miguel Lerdo 20, Zona Centro, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour - 1 min walk - 0.0 km
  • Zócalo - 3 min walk - 0.3 km
  • Veracruz Cathedral - 3 min walk - 0.3 km
  • Veracruz Aquarium - 2 min drive - 2.3 km
  • World Trade Center Veracruz - 10 min drive - 9.6 km

Getting around

  • Veracruz Central Station - 5 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬2 min walk
  • ‪Mariscos Tano - ‬2 min walk
  • ‪El Alba Fuente De Sodas - ‬3 min walk
  • ‪Gran Café del Portal - ‬3 min walk
  • ‪Restaurant Bar Regis - ‬2 min walk

About this property

Hotel Oriente

Hotel near Veracruz Cathedral
Located close to Naval Historical Museum and Museo de la Ciudad de Veracruz, Hotel Oriente provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy perks such as:
  • Free valet parking, plus self parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a vending machine, and concierge services
  • A computer station, tour/ticket assistance, and 2 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free valet parking on site
  • Self parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 130 to 200 per person
  • A coffee shop/cafe

Restaurants on site

  • Café Oriente

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1961
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 170 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 200 per person
  • Pet fee: MXN 170 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Oriente Hotel Veracruz
Oriente Veracruz
Hotel Oriente Hotel
Oriente Suites Hotel
Hotel Oriente Veracruz
Hotel Oriente Hotel Veracruz

Frequently asked questions

Is Hotel Oriente pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 170 per pet, per night.

How much is parking at Hotel Oriente?

Valet parking is free at this property.

What time is check-in at Hotel Oriente?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Hotel Oriente?

Check-out is at noon.

Where is Hotel Oriente located?

Located in Old Town Veracruz, this hotel is within a 5-minute walk of Veracruz Cathedral and Naval Historical Museum. Museo de la Ciudad de Veracruz and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is only a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Oriente Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 229 out of 541 reviews
Rating 8 - Good. 171 out of 541 reviews
Rating 6 - Okay. 86 out of 541 reviews
Rating 4 - Poor. 31 out of 541 reviews
Rating 2 - Terrible. 24 out of 541 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio
Stayed 1 night in Jun 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

8/10 Good

Juana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to tourist attractions.
Stayed 13 nights in Sep 2024

10/10 Excellent

Emile

Liked: Cleanliness, amenities, property conditions & facilities
Execelente
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good stay! The staff was friendly and the room was good. The location of the hotel was at the center of Veracruz so it was super walkable.
Stayed 1 night in Jan 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Envíe Mail y trate de comunicarme por todos los medios y nunca me respondieron, lllegue temprano y tuve que esperar más tiempo por qué no pudieron resolver ni el checkin ni lo del estacionamiento. Hacer reservación a través de Expedia (aunque no hay tanto cambio en costos) pareciera que les molesta a la recepcionista, solo te dicen: “espere-espere” no volvería a hospedarme ahí.
Stayed 1 night in Aug 2025

10/10 Excellent

eliguerrero***jg@gmail.com

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion del hotel esta perfecta y el precio muy accesible
Stayed 1 night in Aug 2025

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de toso el personal fue increíble, entendido que el tema del estacionamiento fue a raíz de las mejoras del municipio a las banquetas.. de cualquier forma todo está increíble, la ubicación del hotel es inmejorable
Stayed 7 nights in Aug 2025

4/10 Poor

Gildardo

Disliked: Cleanliness, staff & service, property conditions & facilities
La recepcionista fue muy déspota y grosera con los huéspedes, le falta mucha educación
Stayed 1 night in Aug 2025

8/10 Good

Dara Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están realizando obras a la altura de la entrada del estacionamiento, pero lo solucionaron. Pese a que envié mensaje preguntando por la dirección del mismo sin obtener respuesta, me informaron en el hotel y todo ok. El aire acondicionado está mal ubicado, y le daba de lleno a una de las 2 camas 😬 Por lo demás: Todo muy bien, buen servicio, y resolviendo el inconveniente sobre la reservación de las habitaciones (en la reserva a mí me aparecían 2, y al hotel solo le aparecía 1, pero resolvieron pronto y sin más problemas).
Stayed 1 night in Aug 2025

10/10 Excellent

jose ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
todo me gusto
Stayed 1 night in Aug 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único que tuve complicaciones fue en el estacionamiento ya que por parte del gobierno están arreglando la banqueta y no fue posible ingresar al estacionamiento
Stayed 1 night in Aug 2025

4/10 Poor

CHRISTIAN

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La propiedad es muy antigua y no tiene buen mantenimiento. Las ventanas de los baños no tienen seguridad, los AA no pueden regularse, las habitaciones huelen a humedad, sus ventanas no tienen protección contra el ruido, no habilitaron con alternativas su estacionamiento y la opción que dan tiene costo adicional y es un lugar inseguro.
Stayed 1 night in Aug 2025

4/10 Poor

Leslie

Liked: Cleanliness
Disliked: Staff & service
No respetaron la suite que había elegido mi familiar tuvo que dormir super incómodos
Stayed 1 night in Aug 2025

2/10 Terrible

Eva Palmira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo el servicio
Stayed 1 night in Aug 2025

8/10 Good

Angélica

Liked: Cleanliness, staff & service, amenities
Lo malo de este hotel, fue la regadera, le sale más a una botella al vaciar. De todo lo demás está genial, pero le sale apenas unas gotas o no se si solo sea en esa habitación. Y poca accesibilidad para extender la estancia por unas horas más.
Stayed 1 night in Aug 2025

2/10 Terrible

Alejandro Zitle

Disliked: Staff & service, property conditions & facilities
Mi experiencia en el hotel fue decepcionante. La habitación estaba en mal estado y el baño tenía un problema grave: el lavabo se desprendió. Cuando informé al personal del hotel, su reacción fue defensiva y se centraron en evitar la responsabilidad en lugar de preocuparse por la seguridad y bienestar de mi hija de 10 años. La falta de empatía y atención fue terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y ubicación
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Liked: Amenities
Tiene buena ubicación, el personal muy amable, seguro volveré
Stayed 1 night in Aug 2025

10/10 Excellent

alaciel

Stayed 2 nights in Jul 2025

8/10 Good

María Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Buena en términos generales , las reparaciones en sus alrededores, fue demasiado incómodo
Stayed 1 night in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
Está muy bien, solo que están haciendo obras del municipio y afecta el acceso
Stayed 2 nights in Jul 2025

8/10 Good

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Poner pantallas de tv mas grandes
Stayed 1 night in Jul 2025