"Disappointing. The guy on reception was grumpy before I even spoke. No smile or welcome. When an issue was raised by him, which I was in disagreement with, my perception was he was condescending and misogynistic. He made me feel guilty and like I was an idiot. I am not those things, .He has no diplomacy and should not deal in front desk. The room he gave us was in the ground floor so you needed to keep curtains closed for privacy, thereby reducing natural light, as it was a busy residential corridor with many walking past."