"The staff was great and kindly helped us with a refund. The hotel is disgusting! There were burn marks in the chairs, walls were all messed up, bathroom and bed looked very dirty. We weren't comfortable staying there and found another hotel. Conditions are more for pay by the hour rooms if you know what I mean. I can only imagine what you'd see with a black light. Don't recommend staying here. Photos don't look anything like what it looks like in person."