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"Excellent facility, staff very accommodation and helpful. Central to old part of town. Easy access to bus services and shops. Room too warm (July) air conditioning would not adjust below 19 deg"

"8:15 pm I received a call from the front desk and I replied we would have been there by 8:45. Upon our arrival at 8:45 we were asked if we wished to have dinner at the hotel. We replied affirmatively and we were told rather abruptly to hurry up because the kitchen was about to close and to go immediately to the restaurant area without even going in our room… the waiter and the rest of the staff were very polite and absolutely amazing was the young Indian lady that was there for breakfast. Unfortunately the lady, probably the owner, that was at the reception was rude beyond words. "

"The property is so incredible we extended after being onsite about an hour. Spa facilities, food, rooms, customer service, presentation and attention to detail was exemplary. We elected for half board and it was incredible and great value. Cannot wait to return. "

"We would stay again, but not when the weather is at all warm. There is no air conditioning, which made a stay on the top floor very uncomfortable at night. There was a tabletop fan in the room, but it made a lot of noise."

"Great hotel. Beautiful, comfortable, good service. The spa is excellent. "

"My only complaint was that there was not a mini refrigerator in the room. I had bought some expensive cheese in Rome and was unable to keep it due to this. Wonderful staff and I like that they hire mentally challenged people to help with the kitchen. "