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"Carlos was so kind and extremely helpful. And a big thank you to Lasse who was very professional "

"around the area."

"Basic, very basic "

"The check in was fabulous and we had a lovely room (Room 1) that actually has a kettle! We had a terrace with views of Xativa Castle and also the town and valley, all framed by pine and cypress trees. Deb had injured her knee so was able to sit on the terrace, read her book and chill as we watched the sunset. We had breakfast both mornings at the hotel and the breakfast was fabulous and we ate far too much delicious food. After breakfast I had a wander around the grounds. The views really were spectacular, especially with the early morning mist, and you could see sections of the town walls stretching from the valley up to the castle. We ate one dinner in the hotel as Deb had already perused the menu, although I was somewhat sceptical. There were weird things like sea urchin, pig's ear, lamb gizzards and duck liver but I opted for sea bass and Deb had rabbit lasagna. The food was just magnificent. Right from the bread and olive oil, with the type of oil and its characteristics being explained to the main course and desserts there was nothing I could improve upon. I had two desserts - a cheesecake and a hazelnut mousse and both were fabulous. We left feeling full but not bloated, a lovely way to round off Deb's birthday. Our room was fabulously quiet, service throughout the hotel was impeccable, the room had modern heating/cooling if needed and a modern bathroom. There was a lovely seating area with panoramic views as well as a private terrace and there was plenty of pa"

"Helpful staff"

"It was great. Host was very helpful and the location is great with free parking nearby. Excellent coffee 24/7 and very comfortable and modern room!"

"If our room in this hotel is typical then they are in urgent need of attention. The bed was as hard as rock, half the motorised window blinds did not work (one was also ripped and another had hanging cables where the motor had been removed), the outer light-proof shutters were held open by wooden wedges. On the plus side the bar/restaurant is reasonably welcoming and the food was good."

"Should have opened at 4pm. 30 degs out in the sun waiting until 4.30pm to check-in. Manage apologised but it was not a good start. Room had no bed lamps, toilet paper, TV or chair. Very basic. "