"The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

"Great central spot."

"Große voll ausgestattete Zimmer und sehr freundliches Personal! Sehr gerne wieder "

"Excellent studio apartment in a stunning building close to shops and good restaurants. Room was clean, well equipped and very comfortable. "

"Sehr schön eingerichtetes Apartment. Küche sehr gut ausgestattet. Super bequemes Bett. Lage sehr zentral - Strand und Innenstadt direkt um die Ecke."

"Sehr nettes Personal. "

"Falsches Appartement bekommen,nicht das was ich gebucht hatte,ganz wichtig für uns war der Balkon, der aber leider nicht vorhanden war Aber der absolute Hammer war,das wir 1Tag früher abreisen mussten,weil der Vermieter das Appartement doppelt vermietet hatte,wir wurden aus Amsterdam zurück geordert,das wir das appartement sofort zu räumen hätten,weil die neuen Gäste schon vor der Tür standen,Zug tickets ,Grachtenfahrt und Madame Tussauds Eintrittskarten auch umsonst gekauft Der Vermieter kam...

"Great location. Clean and bright rooms. Perfect for a couple or single person right in the middle of the city. "