"The staff were all helpful in spite of the language barrier. The have hotel shuttle to take you to ski resorts and convenience store. I had a good experience "

"Great onsen. Lovely settings "

"Views are impeccable onsen was dream like and very relaxing. "

"I've never cried when I left a hotel because the stay was so wonderful. Why do people love Japan, specifically Hokkaido, and Moiwa most of all? Because of the people. The kindness and love of Manager Shiina, the amazing and fantastic Chef Ishii, Chef & resident Francophile Mrs. Keiko, Nagajima, and Thai speaker Saiparn are what guests remember. When I was young, I worked at a family hotel in Aspen (Snowmass) and the guests that returned so wanted to see a friendly face from years prior. ...

"Room was spotless. Amenities were new and functional. A beautiful room & facility. Love the location away from the hustle & bustle of Hirafu base area."

"Super déjeuner ! A 5 min de la montagne!"

"Super easy access to the slopes. Their dinner was excellent. Very relaxing atmosphere. Beautiful scenery in snow from the pension front room."

"Great hotel, but not close to the slopes. There is a frequent shuttle bus if you're ok with that."