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"It was a wonderful experience. The staff were exceptionally professional and helpful."

"Better than we expected. Great location, good beer and food. Friendly, competent staff."

"Really friendly staff and great service, highly recommended "

"Hotel has its own unique charm. Staff are attentive and friendly. Good ambience, had a room sea front.. lovely view to look at ♥️ It took a while to look for a free parking space. Very limited space Otherwise wise, it was a beautiful stay ,room was clean, breakfast freshly cooked. Will definitely book again. "

"Amazing stay at St Hildas Complex..Beautiful accommodation in a area surrounded by walks to the sea..Fab food and the nicest staff you could ever wish to meet. Not forgetting Dora the adorableCockerpoo...If your thinking of holidaying near Staithes/runswick Bay / Sandsend /Whitby this is the place you need to say....oh and the lemon muffins at breakfast are to die for..The bus stop is 30 seconds away were it costs £3 to go anywhere .."

"Great food and fantastic service "

"Great staff, good location, we will be back Thankyou "

"We had a great time at the spa. Hotel we were given a free upgrade as it was my husbands birthday . "

"A Perfect Anniversary Escape in Serendipity – Every Detail Considered We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued. Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles. Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout. Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience. We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay."