"Hotel location was very close to the station. Easy access to and from. Our kids wanted to use the hotel but it was closed until July 2026. Decor in the room (15the floor) looks a little dated, not modern (lights, air conditioning). They all work though which was a positive. Gym was large but given the amount of guests, all 6 treadmills were always occupied from 6am onward."

"I love the breakfast and amenities. The best."

"The location is great."

"Very nice"

"great location, convenient to shopping mall and restaurants."

"ロビーからゆったりした優雅な空間で、とても贅沢な気持ちになりました。駅からも近く、東京タワーも近く、本当に便利な場所でした。また、浜松町からのシャトルバスも有難かったです。部屋も広くて、都会の喧騒を忘れるような落ち着いた環境で、旅の疲れを癒せました。アメニティも充実していました。"

"Was lucky to stay here before a few years ago and was pleased to see return visit was just as good. Hotel is very clean and the rooms are great. Staff were very helpful and professional and I would highly recommend staying here, whether you are single, couple or as a family. Walk from Shinagawa station is short so easy to get into the rest of Tokyo, however, if you have a large bag and walk from the station there is a slope up the hill to get to the hotel. Slope is not that bad but more...

"Hotel located on a larger hotel complex with several facilities around. Across train station. Limited variety for breakfast, this can improve."