"Breakfast was terrible, fruit, bagel, and breakfast sandwich were are prepackaged. 2 of the 4 juice dispensers were out of order. Was assigned a room and when we went to open the door, the interior chain was on and someone was in the room. Bathroom was minimally acceptable with respect to cleanliness."

"I pre-booked the room with a jetted tub and that was the main reason for staying there. Upon entering the room we realized it wasnt the correct room so I asked the front desk and they said that the tub broke 2 days before and nobody had been out to fix the tub. I was not notified so I could maybe change where I was staying and I wasnt told at check-in which is just infuriating. The room we got in exchange was fine but not what I has reserved or paid for. I was offered money back only AFTER I...