"Our first impression of the hotel was relatively positive. We travel a lot in Europe and liked the style and vibe of the hotel which remind us a lot of the towns in the Alps. However, the property is really outdated and needs a gut renovation, although the location is good. Specific reasons we give a poor rating:
1. The shower is terrible. It is impossible to control the temperature. It was either burning hot or freezing cold.
2. We asked the front desk to borrow an umbrella because it was pouring. Given that the hotel is supposedly a 4-star hotel, which we typically stay at, the front desk told us "they do not lend out umbrellas and suggested that we buy one from the gift shop". Ok. However we turned around and another staff member offered another guest next to us an umbrella. We were dumbfounded and honestly very irritated.
We will not recommend this hotel."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
