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Unzen Azumaen

3.5 star property
Recharge your senses at this serene ryokan where lush gardens meet soothing hot springs.

Choose dates to view prices

Escape to Unzen Azumaen, where natural beauty and relaxation come together. Soak in the indoor mineral hot spring, unwind with a massage or spa services, and connect with free in-room WiFi. Take a stroll through the garden or relax in the spa tub - perfect for an unforgettable retreat.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
The current price is SAR 484
SAR 592 total
11 Jun - 12 Jun

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SAR 1,466 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 2160 per night, (up to 12 years old)
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately JPY 2700 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Unzen Azumaen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Unzen Azumaen?

As of 23 Jumada I 2026, prices found for a 1-night stay for 2 adults at Unzen Azumaen on 11 Jumada II 2026 start from SAR 484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Unzen Azumaen?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Unzen Azumaen?

Check-out is at 10:00 AM.

Where is Unzen Azumaen located?

Situated in Unzen, this spa ryokan is within a 10-minute walk of Unzen Toy Museum, Oshidori Pond, and Unzen Jigoku Hell. Vidoro Museum and Mt Unzen Visitors Centre are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

7.2

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 53 out of 107 reviews
Rating 8 - Good. 34 out of 107 reviews
Rating 6 - Okay. 14 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 4 out of 107 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate rooms, extremely helpful staff and amazing views from the private baths. The dinner and breakfast were excellent and I highly recommend both.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Very nice place, amazing food, very friendly service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ewan

Liked: Cleanliness, staff & service, amenities
Staff are very nice and polite. Lobby is beautiful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HUNG FAI

Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yasuyo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually old but staff are great hospitality and
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Jean

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても気持ち良いおもてなしをいただきました。大満足です。
Stayed 1 night in May 2026
Verified

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二十代の息子が、海外の友人をもてなしたくて、頑張って選んだ旅館でした。 友人も「スーパーピッグサプライズだ！！」と感動・感激冷めやらず😊という感じでした。 本当に素晴らしい旅館に泊まれたと思います。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shoko

Liked: Cleanliness, staff & service, amenities
大人4人と子供1人で宿泊しましたが客室も広く清潔に保たれていた。 ウｪルカムサービスもあり、手作りのカヌレも美味しかった。朝食も座席に配慮がなされ気兼ねなく食事する事ができた。
Stayed 1 night in Mar 2026
Verified

8/10 Good

ZHOU

Liked: Staff & service
食事は美味しかった。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hyounggon

Liked: Cleanliness, staff & service, amenities
조용한 호숫가에 위치하여 힐링하기 좋았습니다. 전망좋은 노천탕에서 온천욕도 좋았고 조식도 맛있었습니다. 직원분들도 상당히 친절했습니다.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

???

Disliked: Staff & service, amenities, property conditions & facilities
夕食は味付け、量ともに素晴らしい。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

慶太郎

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rika

Liked: Cleanliness, amenities, property conditions & facilities
中居さんが良かった
Stayed 1 night in Nov 2025
Verified

8/10 Good

SABURO

Liked: Cleanliness, property conditions & facilities, room comfort
快適でした
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

takefumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も他のコスパ最高
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が綺麗で趣があり、料理がとても美味しかったです。アメニティの不足もなく、ホテルスタッフも丁寧で居心地がものすごく良かったです。また利用したいと思います。 ただ、夜に車でどこかに出かける時にはホテル周辺は真っ暗なので気をつけてください。
Stayed 1 night in Aug 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
料金以上に食事がとても良かった。特にお祝いとして利用させてもらったが、お祝いの膳まで用意していただきありがたく満足できるものであった。ただ一つ残念なのが、男性浴場のサウナが利用できなかったことであった。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SUI WING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間對出有個湖景非常漂亮,環境清靜
Stayed 1 night in May 2025
Verified

8/10 Good

ひとみ

Liked: Staff & service, amenities
今回で3回目の東園宿泊、今回は新緑の季節でホテル横の池、新緑、鳥のさえずりが癒しになった。 朝食に地元産のビーツのスムージーも頂け色も綺麗で身体に良い感じでした。 今回、食事は朝食のみでしたが眺め、スタッフの対応、御料理も満足でした。
Stayed 1 night in May 2025
Verified

10/10 Excellent

kumi

Liked: Amenities
小鳥のさえずりと露天風呂のせせらぎの音のみ　窓を閉めるとその音もせず　静寂　 新緑と広がる水面の美しさ。 夜も朝もテレビをつけることなく　静寂と景色の美しさに浸っていました　非常に贅沢な時間を過ごすことができました。スタッフのみなさんも素晴らしかったです
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事が最高

改装済みの部屋もありますが、改装していない部屋に泊まった為、古い設備でしたが食事は最高です。サービスもとても良かったです。
Stayed 1 night in Apr 2025