Escape to Unzen Azumaen, where natural beauty and relaxation come together. Soak in the indoor mineral hot spring, unwind with a massage or spa services, and connect with free in-room WiFi. Take a stroll through the garden or relax in the spa tub - perfect for an unforgettable retreat.
Check-in start time: 3:00 PM; Check-in end time: 6 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Child's Club Card: JPY 2160 per night, (up to 12 years old)
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Breakfast fee: approximately JPY 2700 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
Is Unzen Azumaen pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Unzen Azumaen?
As of 23 Jumada I 2026, prices found for a 1-night stay for 2 adults at Unzen Azumaen on 11 Jumada II 2026 start from SAR 484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Unzen Azumaen?
Check-in start time: 3:00 PM; Check-in end time: 6 PM.
What time is check-out at Unzen Azumaen?
Check-out is at 10:00 AM.
Where is Unzen Azumaen located?
Situated in Unzen, this spa ryokan is within a 10-minute walk of Unzen Toy Museum, Oshidori Pond, and Unzen Jigoku Hell. Vidoro Museum and Mt Unzen Visitors Centre are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Immaculate rooms, extremely helpful staff and amazing views from the private baths. The dinner and breakfast were excellent and I highly recommend both.
Thomas
Stayed 1 night in May 2026
Verified
10/10 Excellent
Matthew
27 October 2025
Liked: Cleanliness, staff & service, room comfort
Very nice place, amazing food, very friendly service.
Matthew
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
ewan
5 November 2025
Liked: Cleanliness, staff & service, amenities
Staff are very nice and polite. Lobby is beautiful.
ewan
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
HUNG FAI
27 May 2024
Very comfortable hotel with good lake view from the room.
Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.