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"Reception staff very helpful when my vehicle was to tall to fit in the car park, they came up with a solution straight away without me having to find an alternative."

"This property was convenient, right next to Cardiff Central, but quiet (could not hear the trains from the room). The area is perfectly situated in the shopping district of Arcades, between the castle and the harbour front. Only concern was them requiring my passport number on check in. I’ve never been asked for this at any hotel in the past. "

"The hotel is very comfortable & the decor staff were professional, polite, knowledgeable about the area & helpful. The person cleaning our room was very good. "

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"Fab luxurious hotel, quiet, clean, spacious and very close proximity to the Bristol Hippodrome and Bristol harbour side. Family friendly. "

"Great property "

"Great business stay, shame about the lack of parking. I got stung at the nearby nationaly managed car park. Nonetheless an excellent check in and comfortable stay. Thank you "

"Perfect stay! Will definitely be back if I’m in the area, clean and comfortable with great parking and food and pool facilities. 5*"

"Very relaxing which is what I needed. Lovely pool, tasty breakfast and comfortable room. "