"This is a good, solid, clean, well-run hotel at the level of 3 or 4 stars. It presents itself as a FIVE-star hotel, however, and that is "false advertising." It lacks air conditioning, for instance, and thus exposes guests to the heat that the intense high-altitude sun produces in North-facing rooms. Moreover, it clearly shows its age; no signs of recent upgrades. Thus, it is clearly not a top, luxury hotel & does not deserve 5 stars. 3 or maybe 4 stars -- that is its level."