The house was not clean; floors were filthy (don’t go barefoot!), there was fecal matter on a toilet, soap residue was left in the tray in one shower, the pool was so dirty you could only see the first step. On our second day there was a power failure with an electrical burning smell and 2 firetrucks came. We were relocated to another house at midnight, which we understood and appreciated. The next day we were told we had until 10:00 am the next day to move back to Beach Bum Inn, so we had to pack everything and move again all within about 36 hours. When we got back to BBI, a light fixture with a fan had been removed from a bedroom. The washer and one refrigerator were not working. I asked for clean towels to be brought since we had no way to wash. After 3 calls, they were brought Friday, the day before we left. By the time we left Saturday, nothing had been fixed or replaced. My biggest complaint is that we were never informed that nothing was going to or couldn’t be fixed. We would have been disappointed, but would have understood. Every time we talked to someone from Tybee Rental Agency, s/he was very nice; just not very effective. We lost about 3 days of our vacation due to packing and unpacking (we had 10 people), dealing with the pool guy, and on the phone with TVR. This was to be a special trip. We had people coming from 3 states to celebrate a 50 year wedding anniversary.