Find hotels near Twelfth Night Theatre, Brisbane from SAR 400

"Some items provided in the room are not well maintained see below list 1 the kettle is very dirty ( inside) 2 the sliding door doesn’t work properly 3 one of the lights in the bedroom bed side does not work 4 the bathroom sink tap is lose ( the top pat fell off) 5 there is no body wash supplied to us Toilet roll hangers do not work well, the rolls keep falling off The staff customer services overall is good but can be improved "

"Only had a short stopover before a flight overseas. Very helpful staff and easy walking distance to Fortitude Valley and restaurants "

"Very unpleasant experience with the staff. My flight got canceled late at night and so I called the front desk to see if could extend my stay for the next night. They said no worries that would be fine and even offered a late check out - all while charging my card mind you. In the morning I go to the front desk and they feign ignornace completely, saying no we are fully booked out. Essentially "um oops" - remember my card has still been charged for this. And so now I have to check out immediately and find new accommodations within the next hour. The front desk staff were mildy apologetic but entirely unhelpful and the manager was cold, had an attitude, and was very unpleasent to deal with. Mind you, this is their mistake - one that I am paying for. They should have at least offered to help me find accommodations as it was so last minute and - once again - their fault. Sidenote the room also had the worst view I have ever ever had. It was facing a huge block of office buildings close enough to touch, absolutely zero natural light 9 am in the room was akin to a prison cell, it was legitimately depressing me. So I would just go somewhere else, there are many cheaper hotels around that are much more pleasant and this one provided nothing to even be considered worthwhile. "

"Amazing view! Clean room. Nice staff. Parking is in a nearby parking garage. No hand towel, no lotion, and only a combined shampoo/conditioner included in the room’s amenities. "

"Only have one main concern, The first staff we met when we arrived early ( before check in time) he was not friendly and helpful. He did not even do any kind of greeting when he saw us. The rest of the staff were polite & helpful. Overall my experience is good."

"The location is fantastic!! Lovely unit will definitely be back to explore the area more"

"The mirror inside my pod fell off the wall and hit me on my back at 3am in the morning due to the guy above me constantly moving around. The manager was informed and did nothing but offered me a free coffee. The mixed dorm was terrible, bad smelling socks and shoes lying everywhere. I requested a move and the ladies dorm was a lot better and more tidy. At night, it was noisy from the door and people going in and out. Guests were considerate and didn’t talk on phones or have ringers on. Staff could at least advise guests to lock up their shoes and socks in the provided lockers to keep the rooms smelling and looking better. Also, house keeping should come in daily to empty trash and spray air fresheners . Our dorm had the same trash in the can for days. This place wasn’t the worse but definitely not the best!"

"Staff were wonderful, so helpful & attentive. The room was very clean and well appointed, beds were very comfortable. Great water pressure in the shower. We did have some issues every night with the air con automatically switching to a temperature that was too warm. The lack of the provision of any cold drinking water in the room was a bit of an issue however, we didn't have time to ask housekeeping about this. I'm sure they would have addressed this for us if we'd raised it with them. "

"Reception were really helpful "