Find all hotels by Mantra in Tweed Heads from SAR 434

"The deluxe cabin was excellent clean everything you could ask for comfortable bed and great shower would recommend this cabin if staying in the park close to town airport and freeway"

"Extremely disappointing handling by the hotel and twin towns after getting in between visible factional department infighting regarding breakfast entitlements and customer service between the hotel and twin towns. What made this worse was not even the original issue — it was the weeks of silence afterwards, followed by a phone call where staff appeared completely boxed in by policy and bureaucracy instead of using basic customer judgement. I travel regularly and understand mistakes happen. What matters is how businesses respond. In this case, the response was slow, impersonal and dismissive. Very poor post-stay customer service for a brand that markets itself as premium."

"👍"

"We had a wonderfull experience especially with Ocean Views. Twin Towns is a Mecca for familiar faces and the only thing we missed out on was breakfast, but there will be plenty oof time for that next time we visit the MANTRA Coolangatta. Kind regards, GiGi Law & M. McKeown"

"The motel is in need of a major upgrade."

"What a wonderful find. The room provided all we needed. Quiet clean comfortable with friendly and efficient staff."

"Just stayed for one night for a night out in Kirra. Yeah it's a little dated, but it's very clean, functional and rooms are big! A bargain for what you get. Easy couple of minute drive to Kirra. "

"Good location, comfortable beds, good aircon. Those were the only positive things about this hotel. This hotel didn't meet minimum standards of being able to actually sleep. Saturday night there was a raging party in a nearby room from 9:30pm to midnight, this included screaming, yelling, karaoke, and loud music. We were honestly too tired to think about calling reception with the hope and expectation that someone on staff would have heard the noise and did something about it. Same again Sunday night except it started at 11pm and ended past 2am. This time we ended up calling reception 3 separate times to get it resolved eventually. The room is badly designed and fitted out. The window from the room to the bathroom is just weird and when someone gets up in the middle of the night the light wakes everyone up. The block out blinds are useless as they let in plenty of light around it (whatever happened to just using some nice curtains?). There is no table or desk in the room leaving you no where to put things down. To use the kettle you need to put it in the corner of the room on the floor or unplug the TV and put it on the TV cabinet. The toilet button is hard to flush and door can't close. The parking situation is just confusing with numerous sections labeled however with some garage doors left up, the signage disappears. There are little sparrows everywhere so your car gets covered in bird poop. The thumping dryer from next door is heard and felt through the walls. "

"I considered there were too many unemployed persons living permanently there, will not stay again."