"Great hotel with decent breakfast. Staff was very polite. I hope they add more Washer and dryer units for the people, there was too much contention for the one unit they had. Great location if traveling via the train station!"

"We arrived to Zermatt early and tried to leave our luggage’s so we can hike early but it wasn’t clear where the drop off. Tried to phone supplier at the Expedia portal and phone number wasn’t working when tried to call for help to check in. We walked to the the nearest lockers so we can may use the company to store our luggage and it wasn’t open yet. They advise to go back and ask the hotel accross the street. Walked back again, about 10 min walk. That worked out but after wasting over 1.5...

"Good location"

"Perfect place for our family of 5. Just a short walk to the Matterhorn Express or 12-15 minute walk to town which was a nice scenic walk. It is uphill to the apartment, but we didn't mind. The kitchen was stocked great and the apartment is spacious, very clean and comfortable. There is a large ski closet on the first floor to store our gear. The owner Chris was super responsive. Definitely recommend!"

"By far the most unique and beautiful stay we’ve had. The host went above and beyond to make our stay memorable. Exceptional attention to detail. We can’t wait to stay again. Thank you"

"Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back… I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family. Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great. On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our...