10/10 Excellent
Donna
16 Jum. II, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Sonno Cielito. Very warm and welcoming staff. Great communication via email prior to stay. Perfect location in Tulum, close to main shopping area, so many dining options within walking distance. I also hired a bike from the hotel and was easily able to access the Tulum ruins for one of my days. All the staff were very friendly and helpful, answering any questions I had throughout my day. Loved the cup of coffee that was available each morning. The room exceeded my expectations, exactly as described and matches the pictures. Very cool, relaxing and quiet. The decor is fantastic and a real treat to return here to relax each day during my busy activity schedule. Well priced and great value for the spacious comfortable private room with exceptional service. The pool area is great, lovely sunsets from elevated areas and balcony. Thank you for a wonderful stay. Highly recommend staying here.
Donna
Stayed 4 nights in Jun 2024