"フロント、レストラン、クリーナー皆様とても、素晴らしい対応でした。 ギリギリまで、最高の眺望を露天風呂から眺める事ができて、大満足の週末でした。"

"A beautiful hotel and building interior. My wife & daughter both used the women's onsen multiple times and were very impressed. We had both the breakfast and dinner buffets, and I would say they were par for the course for hotel meals in Asia - very good, but comparable to others we've had. Staff were exceedingly polite and friendly. Again, I would expect this in Japan, and I was not disappointed. We used the shuttle to nearby Gora station twice, and that was very convenient. The room was...

"At the end of a two-week trip to Japan, Hakone Yutowa was a true highlight. We booked one of the condominium suites, which was large even by American hotel standards. The room had its own mineral hot spring bath that faced east and captured a gorgeous sunrise, as well as a spacious sitting room and comfortable beds. The hotel staff were gracious and accommodating, allowing us to leave our bags with them for a few hours after we had checked out. The meals were good, served buffet style; we ate...

"Room was clean and staff was friendly, good food, and private onsen was great"

"富士山が目の前に見える客室は最高でした。また、スタッフの対応は笑顔で、声のトーンも良く、一声掛けて頂くアドバイスやコメントが5つ星ホテルよりも完璧で満足しました。"

"Clean room, friendly staff, spacious onsen "

"とても清潔で、館内も落ち着いた雰囲気でリラックスできました！ 朝食もとても美味しかったです。"

"缺點就是離車站遠，其他沒問題"