"Not clean the room and many charges not included"

"Magnificent view from my room and very well worth the visit"

"Don’t book here . The room smelled disgusting it smelled like wet carpet, moldy . The towels all had some black stains on them . The refrigerator in my room didn’t work . Then when I emailed them, they offered me 10000 bonvoy points which is equivalent to $75 usd .. I wasn’t planning on ever staying here again regardless of what they offered anyway . I paid good money to stay here and the experience was horrible for me and my children ."