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"Location is good, staffs are friendly see you again."

"Great staffs and Services"

"The staff were so helpful and accommodating. We arrived very early and they let us know as soon as our room was ready for check in. They also gave us a map and pointed out all the sights and even gave us cafe and restaurant recommendations. The sky bar was a highlight and they took very good care of us. Some of the best customer service we have ever experienced and perfect central location with everywhere a short walk away. Cannot recommend this hotel enough! "

"I stayed at Hotel Melia in Ha Noi for 2 nights in August 2025 during holiday vacation. The check-in was smooth, and the front desk staff were very friendly—especially recommended great local restaurants. Our room was spotless, modern.The breakfast buffet was excellent with fresh pastries and good coffee. The location is ideal,short walk to major attractions. Overall, we had a fantastic experience and would highly recommend this hotel to anyone visiting Ha Noi"

"Excellent, central location. Fantastic staff who all gave the personal touch. Room was large and comfortable. Could not fault this hotel. "

"staff"

"Nice staff"

"This hotel is amazing. The staff are warm and welcoming and the rooms are divine. After staying one night, we rebooked to stay again on our way back through. We’d stay here again and again. "

"Nice hotel, super friendly and helpful staff. Nice rooftop pool, rooms fine but nothing special. Decent breakfast, good location. Good value for money."