"El hotel Gran Plaza antes hotel Castellanos. Me dio mucho gusto regresar despues de tantos años. Excelente lugar para descansar. Cerca de Santiago se encuentra San Andres Tuxtla, Catemaco, lugares hermosos para visitar. Inmensidad de rios balnearios cascadas. Y sobre todo la hospitalidad de los veracruzanos."
"True taste of Mexico and the long history of being good, kind, friendly people. The designs and styles capture the culture, something we wanted to see and experience without the traditional modern hotel design. Quaint hotel. A must for travelers to Tlacotalpan"
"The hotel was great. Clean. Nice staff. Spacious room. Easy check in and checkout.
Area around it, looks run down. It is very close to the river. A lot of abandoned buildings. "