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"Check-in with the hotel staff was a straight-forward and welcoming. The room + bathroom were both spacious and very clean. We had dinner at the Shanghai Garden Restaurant - there was a menu for Chinese food and another menu for everything else. We ordered the Chicken Adobo rice, shanghai lumpia appetizer, lechon appetizer, and a few bottles of San Miguel Pale Pilsen; everything tasted great! Chin and Caren we're taking care of us during dinner and their service was also outstanding. We had...

"Thank you 🙏❤️"

"Amazing view of Taal Lake! If the property was good, it would have been a pleasant stay. We had trouble requesting for extra beds even though we called in advance and reminded the staff upon arrival. I won't go into details because this was eventually sorted after several calls close to midnight. Use of pool and all amenities have extra charge of minimum 500php per person, and some charge per person, per hour usage. Place is visibly dated including the smell and we found a huge cockroach in our...

"Staff were very friendly, polite and helpful."

"There were flies in the dining room, we requested candles to deter flies from coming. Also reported to front desk after we checked in. The food that are on display should be free from flies to avoid getting ill."

"The reason for the overall poor, some may think is minor but for me major. After paying for a two night stay in a deluxe king room, I was told I could not wear my Sketchers nice clean design sandals into the hidden bar area in the basement. It was suppose to be the highlight of my stay. I mean cmon it is summer time I had on very nice under armor dress shorts and a Hawaiian polo shirt and my dress sandals. I was immediately to by the door girl I would have been able to have a great time in the...

"Too small and not fairly clean."

"great hotel for it being in the provinces!"

"Thanks! It was a wonderful stay. Everyone and everything was excellent!"

"No gift shop or convenient store in the property."

"Very friendly and accommodating staff. Room was spacious and had a great view of the city. Welcoming atmosphere and well maintained property. We enjoyed our stay here! Highly recommended!"

"L'accueil a bien été, je crois simplement que cette établissement (chambre) est surévalué, je été déçu car l'attention dans les détails n'est pas la. La vaisselle est en plastique, aucun kit de toilette fourni, l'eau de la douche coule sur le plancher de la salle de bain a faible niveau. Le matelas est très confortable"