Find hotels near Trans Swiss Trail, Lutzelfluh from SAR 637

"We drove the whole day from Amsterdam to get to this hotel. When we arrived, the hotel was completely closed with no staff available to help us. We had to drive back and look for another hotel late at night. This is the first time I have ever seen a hotel completely closed without any staff at all. On top of that, I asked for a refund because we received no service, but they refused to refund my money. Very disappointing experience."

"Breakfast was weird, and wasn't the greatest and clearly tailored to the asian market whilst not getting the basics right for the european aspects. Hot options were also cold. Maintenance is poor, when I checked into the room, the faceplates from the electrical sockets had completely fallen off exposing a live socket. Fortunately I was moved straight away. The lift had a flickering main light on arrival and the next day the bulbs had blown, meaning the lift was dark other then the light from the button. The staff were extremely friendly and helpful, however the hotel suffers from an identity crises with different branding in places. Easily resolved by switching off the digital displays with the old branding, which are also advertising an non existing evening dinner service. The restaurant is apparently undergoing some refurbishment although this is not evident with no works ongoing so I question whether its actually a staffing issue. Views are absolutely stunning and the bed comfortable, its just a shame the other aspects of the hotel dont match. Has alot of potential if done right!"

"Excellent hotel in the best location of Interlaken!"

"It's just that my bedroom was on the side of a busy street . Very loud so I kept the window closed . When I opened the window, cigarette odor came into my bedroom . With the price i paid, I should not wake up constantly."

"Great location"

"Great location. Very clean."

"Breakfast included and had a great selection of foods and drinks. Rooms were clean and comfortable. Right near Interlaken west train station. (5 minute walk) plenty of dining options and shopping all within 15 minutes walking."

"Brilliant hotel"

"Nice buffet breakfast and free drinks from the mini fridge. Highly recommended"