Find hotels near Traffic Light #2A, Gatlinburg from SAR 212

"Loved this stay"

"the location is great!! paper thin walls, low water pressure, same breakfast menu EVERY day - (that got old), parking garage and fee - ridiculous but the location was perfect"

"This hotel is in poor condition and in need of a major refurbishment. The air conditioning was so noisy we had to turn it off so we found sleep. The fan in the bathroom was also extremely noisy. The room decor is dated throughout and the furniture needs a major upgrade. The bed creaked with every movement. The pool was shut throughout our stay so anyone booking with children I would advise to check. On the positive side, the location is great, right in the heart of the town and amenities. The staff were very polite and helpful and the parking is brilliant. "

"Saw black bears wandering by mountain stream out my window! Great breakfast and lots to do on site. Nice pool/lazy river too. Grab the free trolley a short walk from front door to all the shops and restaurants. Great location and will go back! "

"Room was nice and clean staff was friendly and bed was super comfortable! The river sounds was beautiful peaceful sleep I didn’t hear any vehicle noise at all we loved that it’s a 10 min walk to DT GB we would definitely come back!"

"Room was clean but had a very loud wind tunnel like noise. Also, when I went to get on the elevator the door opened and then closed quickly as I was stepping in and the door smashed me. Almost a week later and I still have the bruising to show for it. The hotel staff seemed unbothered by the fact that I was hurt. I had to ask to talk to someone about it 3 different times before I got to speak with a manager. Not 1 "I'm sorry this happened" I then needed to stay an extra night because I was too sore to drive home 6 hours. One would think the hotel would have given compensation for the extra night or at least a discount. Nope, I was offered a $50.00 dining credit that wasn't good for anything other than room service or the bar and when I checked out, I had to go back to the front desk because my credit had not been applied. Customer Service Training needs to be done at this hotel. "

"We had a very nice stay. The rooms were clean and the rooms were very spacious. Loved the outside access with chairs to sit on. Great view of the river and town. The breakfast in the morning was delicious. Staff was very friendly and helpful. "

"Fantastic location and amazing breakfast!"

"Travel advisor opinion:) Overall it was a good choice but here were some hiccups…. 1. Stay included breakfast which was off the menu. You need to request basic condiments like syrup or salt. Food was not a highlight in any way but provided us fuel. 2. Service from staff was slow in their main restaurant and bar. They are understaffed and while there they had two small events and so service was non existent. The bartender did her best to manage it all by herself. 3. The upper level pool was a highlight but bar there was closed so no service offered. The pool needs to be cleaned. Dirty Bandaid in the pool. There throughout our four day stay and never cleaned:( 4. Our room was “cleaned” the floor was not dusted or vacuumed once. Just beds reset and towels reset. Plenty of towels provided. 5. Starbucks is on the lower floor which is great but limited hours. 6. Parking was included and free which was nice. 7. The location we thought was great. Less than a 5 minute walk to the Anakeesta lift and a 5 minute stroll to the thick of the Gatlinberg strip. Minus these issues above… we would stay again as the other properties we viewed weren’t that great. It’s difficult to find top notch property in the area. "