"駐車場だけダメあとは　ありえないくらい最高"

"It was a nice experience staying at this property. The staff explained well as we arrived. There were no meals included during our stay. We asked if we can bring food into the room to eat. The answer was no, no food/meals can be brought in! The shuttle bus took us to the canal at 7pm. We found a place to eat dinner and then went to two very nice onsens recommended by the staff there! The shuttle bus came back to pick us up at 9pm. During our outing to the onsens in the evening, the futon beds...

"キレイで良かった"

"スタッフの皆さんのおもてなしが素晴らしく、食事もラウンジサービスも貸切風呂もすべてが素敵でした。駅からのアクセスも良く、いうことなしです。 夕食時に撮ってくださった写真をすぐに現像して写真たてに入れてプレゼントしてくださったのも、驚きと共にとても嬉しく、大変良い思い出になりました。また泊まりたいです。"

"We only had a single day stop over but the Hotel staff, premesis and rooms were absolutly amazing. We are hoping to return again next year with a little more time! 10/10 would stay again. Absolutely beautiful!"

"当日チェックインの連絡をしてチェックインの時間が17時までだった事を知り慌てたのですが、18時を回っても親切に対応してくれました。ホテルは掃除も行き届いていて清潔感がありました。 料理は晩も朝もとても豪華な懐石でした。大満足です。部屋も、ホテル側の配慮で、プラン以上よ部屋に変えていただくと言うサプライズもあり、全てにおいて、今回の旅行は最高でした。"

"Our stay here was nothing short of exceptional. From the moment we arrived, the staff made us feel genuinely welcome with their kindness, professionalism, and attention to every detail. Their hospitality truly elevated the entire experience. The room was spotless, comfortable, and beautifully maintained, offering the perfect place to relax after exploring Kinosaki Onsen. The location couldn’t have been better—just a short walk from the famous bathhouses, restaurants, and the charming canal,...