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"We had a really wonderful time. The staff was all incredibly kind and helpful and went above and beyond with everything. The food and drink was all so delicious and there was a private onsen for us to use which was really nice. Would definitely stay here again! "

"We loved our stay! Beautiful property in a very convenient location, but above all, the staff was absolutely wonderful. They went above and beyond to make sure we had a wonderful time. I had a careless oversight and left our train tickets in the room and a staff from the hotel ran all the way to the station to hand us our ticket just in time. Incredible! Thank you so much! We will always stay here when we visit Kinosaki!"

"Beautiful place helpful staff great onsen delicious food "

"This hotel was the highlight of our Japan Trip. We loved experiencing a traditional Ryokan. The staff was very friendly and made us feel very welcome. The onsen at the hotel was a great experience as well. We loved how Kaori hosted us for the Kaiseki dinner at our room. It was very interesting to try all the traditional dishes from Japan. "

"Very quiet, clean, and peaceful environment. The house manager was very hospitable. If you’re looking for an authentic experience, this is the place to stay. WOMEN ONLY. Absolutely best part of our trip (we stayed at four other “high-end” hotels which didn’t compare). "

"My husband and I had a pleasant one night stay at this ryokan! Staff are very courteous and welcoming. We were greeted with a welcome tea and orientation to the room, and onsen pass. Location is within walking distance to the train station and a few of the onsens nearby. There are no showers in the room, as all onsens have showers. We got the kaiseki dinner and breakfast service, and were served by the lovely older ladies who were very attentive. Felt welcome and would recommend to any guests coming to Kinosaki! "

"The staffs are very friendly. The Kaiseki meal is amazing."

"The hotel was very clean, spacious, and the staff very kind and polite. For people travelling, the staff speaks english very well, so check in and out is easy. As a guest, you are given a complimentary drink/food item every day, from a pre set menu; there is alcohol on this menu for those that are wondering. There is also a complimentary breakfast at their restaurant right next to the concierge. It is a traditional style breakfast, that includes Miso soup, natto, rice, tamago, salad, pork sausage, and fish. Drinks are refillable. Overall great place to stay. Toyooka is a small but peaceful city, so the train is within walking distance, as is everything else."

"I love the room. very clean and comfortable"