Town of Greenburgh Vacations

"The good part was that the room was clean. The hotel structure itself seemed to be crumbling. Pool and deck & outdoor pathways had broken pieces of concrete. To get to the second floor from parking lot, we needed to navagate a steep hill and then broken walkway. That led us to a disgusting stairwell and door entry to the floor. We arrived at night and upon entering the hall it looked like the floor was bare concrete. It was, actually brown & green bands of carpeting that were hideous....

"The location and property were wonderful. The majority of the staff were friendly and polite, but the staff behind the check in desk could really use some classes on customer service and professionalism in the hospitality sector. Over my stay I had the opportunity to speak and overhear a total of four front desk employees. Not a single smile, no welcome or good afternoon…just basically gave off the impression that they hated their job and didn’t want to be there. The staff who prepared the...

"Perfect location for an event we had to attend in Westchester. The hotel is surrounded by a variety of restaurants. The staff was helpful and the hotel was clean. Covered parking is available."

"Gorgeous estate. Can’t wait to go back!"

"We enjoyed our stay at this hotel. It is nice property, very large. Easy access to our room. Very clean and updated room. A plus was being able to watch Netflix on the TV. Bathrooom is a little small, but very nice. We walked through the neighborhood and along a Riverwalk, beautiful view of Cuomo bridge."

"I booked a king suite on Expedia. When i arrived at hotel on the day, they only had double bed rooms available. Jayson was at the desk and was not at all helpful. He said that because i booked through a 3rd party (Expedia) then they don’t save the room type that you book. This was not a last minute booking and it was confirmed but he indicated that it was not confirmed by them. I went down to breakfast one day with over an hour left in the time and there was little left and they were not...

"Awesome stay"