"I was incredibly disappointed with my recent stay. On a day when the outside temperature hit 103°F, the air conditioning in my room completely failed to work. While staff did eventually bring up a fan, it did very little to cool the room down, making it nearly impossible to sleep. To make matters worse, a staff member came to inspect the unit and dismissively claimed it was "working," despite the room remaining stiflingly hot. On top of the unbearable room temperature, the amenities were...

"A stunning hotel with a wonderful staff, just lacking some attention to details to place it at a solid Four star level - in the lobby: a/ sofas cushions could use some reupholstering, 2/ fresher flowers bouquet, and 3/ a thoughtful music playlist would elevate the first impression! Better quality viennoiseries and bread @ breakfast also expected to elevate the standing"

"The parking is not owned by the hotel, but is directly adjacent to it with an elevator that comes up to the front door of the hotel. Overall, an excellent experience in a very good area of town close to lots of restaurants I would stay there again."

"Clean convenient,, friendly, professional and artistic. The hotel easily exceeded my expectations. Easy to recommend."

"Excellent room with a view of the Loire, house-keeping were great every day, though the carpet was stained and needed more cleaning than expected of housekeeping. Breakfast was too often a daily disaster, this hotel needs to purchase more forks and more glassware, it was too often usual t9 need to eat Breakfast with a knife and dessert spoon as there were no forks, and to have orange juice in a coffee mug as there was no available glassware."

"Super location. Lovely spacious room. Nice decor."