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Hôtel Mermoz

Property class: 4

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Located in the heart of Toulouse City-Centre, Hôtel Mermoz provides a tranquil retreat with its garden sanctuary. Travelers appreciate the convenient dry cleaning services, rooftop terrace views, fitness center, and the refreshing seasonal swimming pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room

Premium bedding, free minibar, in-room safe, desk

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room (for 2 people)

Premium bedding, free minibar, in-room safe, desk

Premium Double Room (for 2 people)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege room for 3 people

Premium bedding, free minibar, in-room safe, desk

Privilege room for 3 people

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, free minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Romantic Double Room

Premium bedding, free minibar, in-room safe, desk

Romantic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, free minibar, in-room safe, desk

Comfort Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Toulouse City-Centre, a neighborhood in Toulouse, Hôtel Mermoz is in a shopping district and near the airport. Basilica of Saint-Sernin and Saint Etienne Cathedrale are local landmarks, and some of the area's attractions include Centre Culturel Bellegarde and Chevaux de Bois Carousel. Looking to enjoy an event or a game while in town? See what's going on at Palais des sports André-Brouat, or consider a night out at Le Metronum. Visit our Toulouse travel guide
Map
50 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • Garonne
    Garonne
    8 min walk - 0.7 km
  • Basilica of Saint-Sernin
    Basilica of Saint-Sernin
    9 min walk - 0.8 km
  • Night view of the Place du Capitole and H�ôtel de Ville de Toulouse
    Place du Capitole
    12 min walk - 1.1 km
  • Capitole de Toulouse
    Capitole de Toulouse
    12 min walk - 1.1 km
  • Place Wilson
    11 min walk - 1.0 km

Getting around

  • Jeanne d'Arc Metro Station
    5 min walk
  • Toulouse Matabiau Station
    7 min walk
  • Blagnac Airport (TLS)
    17 min drive

Restaurants

  • Décapsule Club
    2 min walk
  • Pizza Hut
    1 min walk
  • Kai Wok
    3 min walk
  • Brasserie Manel
    6 min walk
  • La Pente Douce
    6 min walk

About this property

Hôtel Mermoz

Upscale hotel located in Toulouse City-Centre
At Hôtel Mermoz, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), a front-desk safe, and a TV in the lobby
  • Multilingual staff, a 24-hour front desk, and an elevator
Room features
All 51 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free stocked minibars and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16.50 per person
  • A bar/lounge

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.50 per person
  • Covered self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mermoz
Jean Mermoz Hotel Toulouse
Privilège Hôtel Mermoz Toulouse
Privilège Hôtel Mermoz
Privilège Mermoz Toulouse
Privilège Mermoz
Hôtel Mermoz Hotel
Hôtel Mermoz Toulouse
Privilège Hôtel Mermoz
Hôtel Mermoz Hotel Toulouse

Frequently asked questions

Does Hôtel Mermoz have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hôtel Mermoz pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 13 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Hôtel Mermoz?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel Mermoz?

Check-out is at noon.

Where is Hôtel Mermoz located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Canal du Midi, Rue d'Alsace-Lorraine, and Garonne. Centre Culturel Bellegarde and Victor Hugo Market are also within 10 minutes. Jeanne d'Arc Metro Station is 5 minutes by foot and Marengo SNCF Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Mermoz Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 173 out of 374 reviews
Rating 8 - Good. 161 out of 374 reviews
Rating 6 - Okay. 30 out of 374 reviews
Rating 4 - Poor. 5 out of 374 reviews
Rating 2 - Terrible. 5 out of 374 reviews

Reviews

Verified

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour visiter Toulouse.

Bel appartement bien équipé, bonne surface et confortable. Accueil très professionnel. Bien situé et proche du Capitol. Parking payant mais nécessaire.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super prestation

Très bel accueil. Personnel sympathique et serviable. Merci prestation de qualité !
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

je recommande

le seul point négatif : le plateau Thé café n'est pas rechargé chaque jour!
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kevin & Lynne

This is a lovely hotel a few minutes walk from the Airport bus stop at Jeanne d'Arc so easy and hassle free travel to the airport in 30 minutes. A great location means all the main sites and attractions are within walking distance but if you're not inclined the Metro is nearby, cheap and easy to navigate. We did not eat at the hotel but the rooms were clean with new towels every morning and the staff were friendly and attentive. Perfect for a long weekend.
Stayed 3 nights in Mar 2020
Verified

6/10 Okay

Lamya

Liked: Cleanliness, property conditions & facilities, room comfort

bon hôtel room service à revoir

Hôtel très bien situé, à côté de la gare et des commerces et restaurants. Personnel très accueillant. Chambre propre et confortable. J’ai eu 2 soucis. Le premier un repas de pâtes commandés au room service, elles étaient immangeables, caoutchouteuses et sans aucun goût et pourtant facturées à 16 euros ! Une salade de fruits avec seulement des oranges !! Et le 2 eme souci la machine a nespresso en panne dans la chambre et non remplacée quand j’ai signalé, à la place on m’a fait monter un café vraiment imbuvable. Je suis une addict au café donc c’est un point important pour moi ne pas pouvoir prendre mon café au réveil .
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Alexia

Liked: Cleanliness, property conditions & facilities, room comfort

Mitigé

Un personnel accueillant mais des responsables peu conciliant et commerçant
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

1ere fois dans cet établissement et j’en fais ma nouvelle escale toulousaine Dommage que l’accès au parking soit étroit
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful. Hotel had a very homely feel.
Stayed 1 night in Feb 2020
Verified

8/10 Good

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme et accueillant.Personnel serviable. Café et thé dans la chambre
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the bus for the airport and central Toulouse
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

shelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near city centre

Nice hotel very friendly staff at reception. Rooms are comfy just fine for a couple of nights stay. We were but a short walk from the centre of town. Also handy was a supermarket right next door. Having a car park was handy as we couldn’t use train system because of strikes. I Would recommend this quaint hotel and yes would stay again.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

charged for water that was told was free

great stay, lovely room, pool was tiny. was told the minibar was free and unlimited, asked for more waters and then was charged for it at the end? so that is a big lie
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

출장 숙소로 적당합니다

좋은데 4성급은 아닌 것 같아요
Stayed 5 nights in Nov 2019
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort

Not Bad but First Impression Wasn't Great

There was nothing particularly wrong with the room, although it was a bit smaller than i anticipated. The decor was a bit drab and the "view" was dreary but the essentials were ok. I will admit to being a little surprised that it was a 4 star; it seemed more a 3. However, what was not particularly great was the entrance: a dark tunnel ending in a creaking gate that required one to buzz for entrance - but hard to find the button in the dark. That was followed by three sets of stairs to haul your luggage up. In short, you initially feel like you have walked into a horror movie. Now, as I said, in the end it was reasonably ok and the staff - Miles in particular - were all great, but this property needs to put some work into creating a better first impression. Some renovations (apparently planned) would also help.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

BP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to metro. Gym was rather tired. Low ceiling with sharp corners...accident waiting to happen.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire de particulier pour un 4* bon service.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 Situation 2 stationnement 3 confort 4 bla bla bla, etc.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good parking available, area is near the historic section of the city. Staff is helpful, good breakfast.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
la moqueta de la habitacion necesita un cambio. la cadena de WC tarda en cerrar
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Chiara

Liked: Cleanliness
L' hotel non è certamente catalogabile ad un 4 stelle. Massimo 3. La camera è carina ma il bagno è da rivedere: tenda in plastica, portarotoli traballante, non si può fare la doccia ma solo il bagno. A colazione il latte andato a male a colazione mi ha lasciato perplessa per il prezzo che si paga. Il tocco finale è stato quando ho chiesto ad una delle ragazze della reception dove potevo trovare una toilette di servizio. Ha sospirato perche non avevo capito in quanto intenta a chiaccherare con un collega. Ho visto hotel migliori.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Diaz novas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ha sido perfecto
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Heel tevreden
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Das Hotel ist zu hellhörig, das Personal reagierte nicht auf Mängelabstellung, Das Zimmer im Erdgeschoss hat Kellerwohnung Charakter. Im schmucklosen Frühstücksraum gab z. T. saure Milch, kalten Kaffee, fehlendes Brot,keine Croissants echt. Das Hotel ist die vier Sterne nicht wert.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
El personal muy atento y amable. Establecimiento muy limpias.
Stayed 2 nights in Oct 2019