"It was hard to find staff, especially for lunch. Our room was down a weird warren of hallways up steps and down steps. The room and bathroom were attractive. The pillows were awful! They wouldn’t fluff. It was a heatwave when we were there. The cleaning staff left the heater on. I was hot and couldn’t sleep. There wasn’t a fan to help move the air. Dinner was expensive and bland. The shower was difficult to get in and out of.There were no extras in the bathroom you would expect from the price...

"Disorganized desk and unsanitary cleaning practices."