2/10 Terrible
charlotte
Business traveler
23 Jum. I, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! We went for a business trip, the room in the picture online is not what you get. The place is filled with 40 yearnold carpet, stained and smells bad, has that always damp feel. This is in the rooms as well. Most odnthe furniture is ply wood and expanded and ruined at the bottom of water damge, the curtains and blankets were stained and discolored, there was something red on ceiling , the curtains were ripped with a hole the size of my head , the wifi didnt work at all! I had to walk the starbucks across the parking lot to do my work. The pool area looks as though its cleaned rarely and is not next to a garden, more a pooly taken care of dirt yard. Will never return. Also the main picture they have of the building is heavily photoshoped. My clients who livenin torreon confirmed, this was the top hotel 30 years ago, but the owners no long try to maintain it.