If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
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Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number OLA830304LM4
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel La Villa Hotel
Hotel La Villa Torreón
Capital O Hotel La Villa
Hotel La Villa Hotel Torreón
Frequently asked questions
Does Hotel La Villa have a pool?
Yes, this property has an outdoor pool.
Is Hotel La Villa pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel La Villa?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM.
What time is check-out at Hotel La Villa?
Check-out is at noon.
Where is Hotel La Villa located?
Located in the heart of Torreón, this hotel is within 2 mi (3 km) of Revolucion Stadium, Venustiano Carranza Forest Park, and La Laguna Regional Museum. Torreon Urban Forest and Revolutionary Museum are also within 3 mi (5 km).
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Hotel La Villa Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 15 out of 45 reviews
10 - Excellent
15
Rating 8 - Good. 9 out of 45 reviews
8 - Good
9
Rating 6 - Okay. 4 out of 45 reviews
6 - Okay
4
Rating 4 - Poor. 4 out of 45 reviews
4 - Poor
4
Rating 2 - Terrible. 13 out of 45 reviews
2 - Terrible
13
6.6/10
Cleanliness
7.0/10
Staff & service
5.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10
There was no stay. No room available
HUMBERTO
Stayed 1 night in Oct 2024
2/10
Dirty and poor limited parking nothing compared to the pictures
Martha
Stayed 4 nights in Mar 2024
2/10
Staff don’t respect your reservation, we had to wait to get different rooms
Jesus
Stayed 1 night in Feb 2023
6/10
At reception, we were offer to "upgrade" from room air condition to a mini-split option at a sub-charge to the room cost. We did not know why this would be an option so we decline the charge. Later we found out that the air condition would stop working in the middle of the night and during the day. We didn't have a room temperature control so we were at the mercy to call the front desk and have the air check turn back on after an hour or so.
Alma by
Stayed 2 nights in Jun 2024
6/10
Se requiere minisplit
Liliana
Stayed 1 night in Jun 2025
8/10
La estadía fue muy cómoda, la atención excelente, el personal muy amable y atento, la alberca muy rica para disfrutar del clima de torreón. En general muy bien todo
Diana Monica
Stayed 2 nights in May 2025
2/10
El personal es amable pero las habitaciones son viejas, cama dura colchón muy usado así como las sabanas y las toallas, alberca muy sucia
MARTIN HUMBERTO
Stayed 1 night in May 2025
10/10
Cynthia
Stayed 1 night in Mar 2025
10/10
Manuel
Stayed 1 night in Mar 2025
2/10
Pésimas condiciones, baños sucios, camas sin sábanas, agua fría en regaderas, pésimo hotel
Karla Elena
Stayed 2 nights in Mar 2025
2/10
No me gustó
uriel
Stayed 1 night in Mar 2025
8/10
Un buen lugar para descansar
Antonio
Stayed 1 night in Jan 2025
10/10
Todo bien
Erwin Farciert
Stayed 1 night in Nov 2024
2/10
El servicio en atencion es pesimo. Debido a que un evento en la ciudad el hotel presentó sobre demanda, a lo cual el personal no supo manejar derivando con ello a un trato despota hacia los clientes. En lo personal el encargado del tercer turno no me permitia el acceso al hotel argumentando que ya no habia cupo, aun cuando ya tenia la habitacion reservada y asignada ya que previamente habia hecho el check in. Instalaciones sucias y con falta de mantenimiento. Baño con hongos y unidad de enfriamiento vieja y rudiosa. La verdad no me volveria a quedar en ese hotel.
Francisco J.
Stayed 1 night in Nov 2024
8/10
bien... hotel tranquilo, el unico detalle es que no hay suficiente espacio para estacionamiento... mi auto se tuvo que quedar en la calle
MAXIMO JORGE
Stayed 1 night in Nov 2024
4/10
La atención del personal (recepcion) al momento de llegar, a pesar de que en fotos por fuera se ve bien al entrar deja mucho que desear, el restaurante brilla por su ausencia no tenia casi nada (Hora de comida) y en el desayuno muy pocas opciones 6/10 nadamas para salir del apuro si andas de viaje
Mario Rodolfo
Stayed 1 night in Jul 2024
2/10
Habitación muy vieja, ropa de cama sucia, base de cama de cemento muy deteriorado, baño muy viejo, aire lavado muy fuerte y no se puede apagar, en general muy viejo y descuidado.
MIGUEL ANGEL
Stayed 1 night in Jul 2024
8/10
Bien en general
Narciso
Stayed 1 night in Jul 2024
10/10
Muy céntrico y bien lugar
Agustin trinidad
Stayed 1 night in Jun 2024
6/10
.
Alejandro
Stayed 1 night in Apr 2024
8/10
Bueno el hotel, aunque se requiere minimizar ruido exterior ocasionados por otros huéspedes.
pilar alvaro
Stayed 2 nights in Mar 2024
8/10
Muy buena relacion por el precio
Muy tranquilo el lugar
SEGISFREDO VELAZQUEZ
Stayed 1 night in Feb 2024
8/10
Excelente servicio, habitaciones cómodas, céntrico. La parte mala es que ya es un hotel un tanto viejo y las instalaciones lo hacen ver, sobre todo los baños. Tienen una terminación como vieja que hasta se ven sucios (no que lo estén). Fuera de eso, muy bien
Luis Ernesto
Stayed 2 nights in Oct 2023
2/10
Super mal, si me pidieran qué lo recomendaría les diría que jamás vayan ahí, pésimos servicio, caro y no es el servicio que obtienes, no ofrecen nada de lo que dicen. En verdad no vayan nunca ahi