"I had a good stay overall. However, when I asked for help about check in to get digital key, I was only given an advise that the room will be available from 15:00 even though it was already past 15:00 when I asked. The room had been available but did not have the key available. I also asked for late check out up until 18:00. When I came back from lunch at around 14:00, my digital key got deactivated and had to go all the way down to the reception to get a physical key. The breakfast buffet area...
"I had a good stay overall. However, when I asked for help about check in to get digital key, I was only given an advise that the room will be available from 15:00 even though it was already past 15:00 when I asked. The room had been available but did not have the key available. I also asked for late check out up until 18:00. When I came back from lunch at around 14:00, my digital key got deactivated and had to go all the way down to the reception to get a physical key. The breakfast buffet area...
Froilan