"Probably the best hotel room I have stayed in for a long time - everything was well designed, thought through and well maintained. The only fault I could find (and I’m very fussy) was that you had to unplug the fridge to plug the kettle in … otherwise perfect! Oh - and loved the old style elevator - even if the customers were hopeless at shutting the door properly so the staff had to keep running up and down the stairs to sort it out !!"
"We had a lovely stay at HNN. We were given a warm welcome & everything was clearly explained. The room was very clean with air con & complimentary hot drink tray. Also a mini bar which was charged for.
The beds were comfy & although there was a bit of traffic noise in the evening, it was quieter in the night & we all slept well.
Breakfast was continental, with a good range of breads, pastries, cheese, jam, yogurts & fruits. They had some pre packaged gluten free items for my coeliac husband...
"Overall the staying was ok.
The big issue I found was on the Food and Beverage department.
Went to the lobby/bar and waited for 10-15 minutes and nobody showed up. I found out later by asking that the bar was on the terrace. Went to the bar at the 7th level. Waited for another 15’ and nobody showed up either. I ended up leaving again to get a drink somewhere else outside.
I came back at 22:10 to the restaurant to grab something to eat, the waiter almost refused to let me sit, I then remarked the...