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"Everything was great at this hotel. The location is excellent, the morning buffet is fantastic and the staff are all helpful. Our room was clean and big as well and most importantly for Italy during a heat wave, the AC worked GREAT although we had to close the curtains because the sun came directly into our balcony and the windows were not heat resistant."

"Excellent hotel. Very welcoming. Special thanks Lucia for her friendly helpfulness. "

"Nice hotel to stay in the Center of the old town, clean, spacious room in a cave, friendly staff, great cave pool, nice breakfast but no parking or driving into the old town though, have to park outside of old town in an allocated carpark (€25/day) and need to pay €15 /way for transfer service into the hotel, overall still very good experience staying inside the magical old Matera"

"I really loved the customer service. Everyone at this hotel was very helpful, understanding and informative. The only thing I didn’t like was that it was away from restaurants or the city and the beach was still a little far given that we didn’t have a car. It wasn’t at a walking distance. However, the shuttle was available to get to the city. "

"Gorgeous location, service and experience overall. Highly recommend. "

"Valentina is wonderful and has all the dining recommendations you need! Thank you for a lovely stay!"

"The staff at Pianelle were thoroughly professional and ready to serve the guests in any way requested. Everything about Pianelle enhanced the quality of our stay. "

"This hotel was excellent! It was perfectly situated in the middle of everything. My wife and I came to Bari for a wedding and had to drive a lot and the location was great! We were no more than 15min or less from any given thing. Can't wait to come back!"

"An excellent, safe and quirky base in central Bari. Decent breakfast and motivated, friendly local team. I’d happily stay again."