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Luxury Palms

3.0 star property
Beachside hotel to enjoy outdoor pool and sand beach

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Photo gallery for Luxury Palms

Exterior
Exterior
Reception
Reception
Deluxe Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

About the neighborhood

Map
1971 Blvd. Mariano Matamoros, Tonalá, CHIS, 30507

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 8 min walk - 0.7 km
  • Iglesia Vieja - 44 min drive - 40.6 km
  • La Sepultura Biosphere Reserve - 45 min drive - 38.8 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 174 min drive

Restaurants

  • ‪Hotel Playa Arista - ‬4 min walk
  • ‪Restaurant Flamingos - ‬16 min walk
  • ‪Restaurant Costa Azul - ‬3 min walk
  • ‪El Gallo - ‬4 min drive
  • ‪Hiball Bar - ‬12 min walk

About this property

Luxury Palms

Hotel by the sea
Luxury Palms provides a restaurant and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • A TV in the lobby, smoke-free premises, and outdoor furniture
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with shampoo
  • 60-inch flat-screen TVs with cable channels
  • Balconies and housekeeping

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • On the beach
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Luxury Palms Hotel
Luxury Palms Tonalá
Luxury Palms Hotel Tonalá

Frequently asked questions

Does Luxury Palms have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Luxury Palms pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 300 per pet, per stay.

How much is parking at Luxury Palms?

This hotel doesn't offer parking.

What time is check-in at Luxury Palms?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Luxury Palms?

Check-out is at noon.

Where is Luxury Palms located?

Nestled on the beach, this Tonalá hotel is 20.6 mi (33.1 km) from La Sepultura Biosphere Reserve and 21.7 mi (35 km) from Iglesia Vieja.

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Luxury Palms Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el concepto pero Me pareció alto el costo. La habitación tiene sus detalles. Los controles del aire y las persianas no funcionaban, el desagüe de la regadera estaba tapado, la puerta de la regadera estaba caída. Una persiana rota.
Stayed 2 nights in May 2024

8/10 Good

Gladys Paola

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy lindo y perfecto para descansar, lamentablemente anuncian los jacuzzis y zonas de camastro como públicas, cuando en realidad solo son para los miembros… en los restaurantes, pareciera que se molestan por pedirles que te asignen una mejor mesa…
Stayed 1 night in Apr 2024