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Hotel Villa Murano

3.0 star property
Family-friendly beachfront location with 3 outdoor pools

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Photo gallery for Hotel Villa Murano

3 outdoor pools
Couples dining
Outdoor spa tub
3 outdoor pools
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Room

Luxury Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Luxury Room

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Junior Room

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Room

Family Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Family Room

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Deluxe Quadruple Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Basic Quadruple Room

Highlights

Air conditioning
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Blackout drapes, free WiFi, bed sheets, wheelchair access

Superior Room

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Puerto Arista, Tonalá, CHIS, 30507

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 5 min drive - 3.6 km
  • La Sepultura Biosphere Reserve - 46 min drive - 42.4 km
  • Iglesia Vieja - 49 min drive - 43.9 km

Restaurants

  • ‪Hotel Playa Arista - ‬4 min drive
  • ‪Restaurant Flamingos - ‬5 min drive
  • ‪Restaurant Costa Azul - ‬4 min drive
  • ‪El Gallo - ‬8 min drive
  • ‪Hiball Bar - ‬18 min walk

About this property

Hotel Villa Murano

Family-friendly hotel
Consider a stay at Hotel Villa Murano and take advantage of a terrace, a garden, and a playground. Be sure to enjoy a meal at La Tartaruga, the on-site restaurant. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
Other perks include:
  • 3 outdoor pools and a children's pool
  • A banquet hall
Room features
All guestrooms at Hotel Villa Murano have comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 27-inch LED TVs with cable channels

Languages

English, Spanish

Similar properties

Interior

Hotel Arista Bugambilias

  • Pool
  • Spa
  • Kids pool
  • Parking included
7.6 out of 10, Good, 70 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Frequently asked questions

Does Hotel Villa Murano have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Villa Murano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Villa Murano?

This property doesn't offer parking.

What time is check-in at Hotel Villa Murano?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM.

What time is check-out at Hotel Villa Murano?

Check-out is at noon.

Where is Hotel Villa Murano located?

Nestled on the beach, this Tonalá hotel is 22.6 mi (36.3 km) from La Sepultura Biosphere Reserve and 23.3 mi (37.5 km) from Iglesia Vieja.

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Hotel Villa Murano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 93 reviews
Rating 8 - Good. 26 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Excelente lugar familiar
Stayed 1 night in Feb 2025

10/10

Amazing place.
Stayed 1 night in Jul 2022

6/10

A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023

4/10

El hotel no está mal, pero el servicio no es bueno, la gente no es amable y el restaurante la verdad no está bien. La propiedad está algo retirada
Stayed 2 nights in May 2025

10/10

Limpieza de la regadera de los baños de la alberca
Stayed 1 night in May 2025

8/10

Stayed 2 nights in May 2025

8/10

Todo muy bien, solo habitaciones pequeñas e inconvenientes
Stayed 3 nights in Apr 2025

10/10

Stayed 1 night in Apr 2025

10/10

Agradable y amables
Stayed 2 nights in Apr 2025

8/10

Muy buen servicio
Stayed 2 nights in Apr 2025

2/10

Stayed 1 night in Mar 2025

6/10

Stayed 2 nights in Mar 2025

8/10

Stayed 1 night in Feb 2025

10/10

Siempre la pasamos muy a gusto en Villa Murano. El personal es muy amable y las instalaciones, limpias. Los meseros te atienden rápido y con buena actitud - Fermin es nuestro favorito. En esta ocasión no dormimos tan bien debido a un evento de motos al lado, pero eso no es culpa del hotel. Gracias por todo
Stayed 1 night in Feb 2025

8/10

En general nos la pasamos bien, tiene ambiente familiar y se descansa bien, solo le falta una remodelación, la chapa de nuestra recamara se atoraba, en general le falta mantenimiento a las instalaciones
Stayed 2 nights in Dec 2024

10/10

Hermosa vista, agradable trato
Stayed 4 nights in Dec 2024

10/10

👍
Stayed 2 nights in Nov 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 2 nights in Aug 2024

8/10

Ninguno
Stayed 1 night in Aug 2024

2/10

No fue el servicio que contraté, el baño con olores de aguas negras,la habitación para 4 personas habilitada para 5, muy mal experiencia,el personal de recepción muy groseros no te resuelven nada, el personal del estacionamiento peor, pésimo servicio.
Stayed 1 night in Jul 2024

8/10

Está un poco alejado.. y deverian ser mas accesibles co. Cosas para consumir extra
Stayed 1 night in Jul 2024

10/10

Buen día Todo esta super bien
Stayed 2 nights in Jul 2024

8/10

Buena
Stayed 1 night in Jul 2024

4/10

No me gusto que rente una habitacion con tina y el primer dia no se pudo llenar porque es manual,al segundo dia estaba llena y no habia donde poder cambiar la temperatura del agua,terrible no se utilizo
Stayed 2 nights in Apr 2024