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Hotel Don Simon

3.0 star property
Hotel with free parking, a quick walk to Portales de Toluca Shopping Center

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Photo gallery for Hotel Don Simon

Breakfast served, international cuisine
Double Room, 2 Double Beds (No air conditioning) | 1 bedroom, premium bedding, down comforters, desk
Front of property
Lobby sitting area
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 King Bed (No air conditioning)

Room, 1 King Bed (No air conditioning) | 1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed (No air conditioning)

8.0 out of 10
Very good
(2 reviews)

Highlights

Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
Portable fan
Down duvet
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (No air conditioning)

Double Room, 2 Double Beds (No air conditioning) | 1 bedroom, premium bedding, down comforters, desk

Double Room, 2 Double Beds (No air conditioning)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Dining table
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Portable fan
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Mariano Matamoros 202, Toluca, MEX, 50000

What's nearby

  • San Jose de Toluca Cathedral - 7 min walk - 0.6 km
  • The Cosmovitral - 10 min walk - 0.9 km
  • Nemesio Díez Stadium - 14 min walk - 1.2 km
  • Autonomous University of Mexico State - 3 min drive - 2.7 km
  • Galerias Metepec Shopping Center - 6 min drive - 6.4 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 24 min drive

Restaurants

  • ‪PETRA fonda - ‬1 min walk
  • ‪A Donde Sea - ‬4 min walk
  • ‪La Casa de las Enchiladas - ‬3 min walk
  • ‪Chilaquiles aldama - ‬4 min walk
  • ‪Cafe Casa Aldama - ‬3 min walk

About this property

Hotel Don Simon

Hotel near The Cosmovitral
Located close to Portales de Toluca Shopping Center and San Jose de Toluca Cathedral, Hotel Don Simon provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a banquet hall, and an elevator
  • Tour/ticket assistance, a front-desk safe, and smoke-free premises
Room features
All 72 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and dining tables.
Other amenities include:
  • Eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, eco-friendly cleaning products, and portable fans

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 150 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Campana

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • Banquet hall
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 150 per person
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

Property is also known as

Hotel Don Simon Toluca
Hotel Don Simon
Don Simon Toluca
Capital O Don Simon
Hotel Don Simon Hotel
Hotel Don Simon Toluca
Hotel Don Simon Hotel Toluca

Frequently asked questions

Is Hotel Don Simon pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Don Simon?

Self parking is free at this property.

What time is check-in at Hotel Don Simon?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Don Simon?

Check-out is at noon.

Where is Hotel Don Simon located?

Located in Toluca City-Centre, this hotel is within a 10-minute walk of Portales de Toluca Shopping Center and San Jose de Toluca Cathedral. The Cosmovitral and Nemesio Díez Stadium are also within 1 mi (2 km).

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Hotel Don Simon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 130 out of 406 reviews
Rating 8 - Good. 149 out of 406 reviews
Rating 6 - Okay. 82 out of 406 reviews
Rating 4 - Poor. 17 out of 406 reviews
Rating 2 - Terrible. 28 out of 406 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Waldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean property near the city center.
Stayed 1 night in Nov 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Goog hotel. Clean and safe.
Stayed 1 night in Oct 2024

6/10 Okay

Moises

.
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Great location, and the building felt safe and was quiet. The decor was sparse, however, almost to the point of being absent. Minimalism is fine. Not caring, which seemed to be the case here, is a different story.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela Valdes

Disliked: Staff & service
Nothing special
Stayed 2 nights in Aug 2024

6/10 Okay

Myrian

Disliked: Cleanliness
Our room was changed from a king bed to a double room, wifi didn't work & the carpeting was dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Harold

Liked: Staff & service
No hot water in shower
Stayed 2 nights in Oct 2024

4/10 Poor

Macario

Disliked: Property conditions & facilities
In the afternoon the room was extremely hot in there with no a/c bathroom very poor on lights including the shower area the hot water sistem very deficient some times it runs hot water some times don't
Stayed 4 nights in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness
Disliked: Amenities
I wanted to stay in a hotel close to downtown Toluca so I could walk to the main attractions. The hotel fulfilled this goal. However, it could have been much better. When we came in, we were sent to a room that was not cleaned yet. We had to go back to the lobby and get another room. Receptionist only gave us the key and the TV control. We came back late that night and the TV didn’t have many options and I couldn’t connect to the internet. Well, I asked next day about those things and reception printed out a paper with information about internet and TV service. Also, heat was bad the days we stayed (rooms do not have climate). So I have to ask again about what to do and then, they told me a fan could be borrow. I don’t know why I had to ask for those services, I would have wanted that the reception team was proactive on the needs of the customers. They are not customer oriented. And that it’s the major reason I gave them a 3 star rating overall. Hope they improve.
Stayed 2 nights in May 2024

2/10 Terrible

Jesus

Liked: Amenities
No me gustó el baño muy pequeño el agua no se controlaba o muy caliente o muy fría ., no tenía caja fuerte
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Stayed 2 nights in Jun 2025

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great Location 15 min away from the STADIUM
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

10/10 Excellent

dulce aurora

Stayed 3 nights in May 2025

6/10 Okay

Efraín

Stayed 1 night in Mar 2025

8/10 Good

LUIS

Stayed 1 night in May 2025

6/10 Okay

MARTIN

Liked: Cleanliness
No tienen amenidades. No servicio de restaurante, ni de plancha
Stayed 1 night in May 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima atención ,descontrol de agua caliente tanto fria como caliente . Cuánto completamente cerrado !! Con un a pequeña ventana . Tal vez en invierno este bien pero en esta época del año parece un horno !!
Stayed 1 night in Apr 2025

4/10 Poor

Gloria

Disliked: Cleanliness, amenities
We arrived early from a long trip and were not allowed to check in until 3 pm. The staff when attempting to check in the second time were much friendlier and did let us check in 10 min early. The rooms did not have air conditioners and the small windows did not provide much ventilation. We did not have any type of soap in the shower nor hot water. We could not get the TV to function. Luckily we had purchased two rooms and the other did have a working TV, soaps in the shower and hot water. When we got back the morning of checkout we found all of our towels missing and my daughter who had been out to practice was not able to shower. The cleaning lady final came back with a towel 15 min before check out but it was too late as we had already packed all of our bags. Our rooms needed upgrades of furniture and ventilation.
Stayed 1 night in Apr 2025

2/10 Terrible

ADELA LOPEZ

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Claudia Verónica

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala experiencia en este hotel Primero muy pequeñas las habitaciones sin nada de ventilación Y la primera noche con mi familia todo se escucha de ruido en las habitación sin nada de privacidad se escucha lo que hablan los vecinos y para rematar tiene chinches el hotel reclame y pedí mi reembolso y me descontaron la noche que me quedé por el tiempo no los denuncie mi niña de 6 años con picaduras de consideración nos tuvimos que regresar del viaje por que se puso mal a consecuencia de los piquetes muy mal este hotel viejo por donde lo vean con alfombras sucias descuidadas que sólo alzan polvo ácaros y mugre No lo Recomiendo
Stayed 3 nights in Apr 2025

8/10 Good

Efrén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del estadio de fútbol y centro, se puede ir uno caminando.
Stayed 1 night in Apr 2025

4/10 Poor

Irving

Disliked: Amenities, property conditions & facilities
Agua caliente solo duraba 5 minutos ; el baño muy incomodo .
Stayed 2 nights in Apr 2025

6/10 Okay

JUAN ANTONIO

Liked: Staff & service
Stayed 1 night in Mar 2025