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Smile Hotel Sugamo

3.0 star property
Hotel in Tokyo with a 24-hour front desk and a restaurant

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Photo gallery for Smile Hotel Sugamo

Breakfast served
Interior
Lobby
Down comforters, memory foam beds, in-room safe, desk
Reception
Located near Tokyo Dome, Smile Hotel Sugamo offers travelers an inviting environment. The property provides in-room WiFi and practical laundry services. Previous guests consistently mention the helpful staff who enhance the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Down duvet
Memory foam bed
Bidet
Deep soaking bathtub
  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Single Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Refrigerator
TV
Pillow menu
Down duvet
Memory foam bed
Bidet
Deep soaking bathtub
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Down comforters, memory foam beds, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Adjacent Single Rooms-non-smoking

Down comforters, memory foam beds, in-room safe, desk

Adjacent Single Rooms-non-smoking

  • Sleeps 2

View all photos for Semi Double Room

Down comforters, memory foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2

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About the neighborhood

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002

What's nearby

  • Sunshine City Shopping Mall - 3 min drive - 2.0 km
  • Waseda University - 5 min drive - 4.1 km
  • Tokyo Dome - 6 min drive - 4.5 km
  • Ueno Zoo - 7 min drive - 4.4 km
  • Ueno Park - 7 min drive - 4.4 km

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Haneda Airport (HND) - 22 min drive

Restaurants

  • ‪やきとん 多吉 巣鴨店 - ‬1 min walk
  • ‪ほていちゃん 巣鴨店 - ‬1 min walk
  • ‪千成 本店 - ‬1 min walk
  • ‪寿しの魚常 - ‬1 min walk
  • ‪星乃珈琲店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Hotel near Tokyo Dome
Smile Hotel Sugamo provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), a front-desk safe, and a vending machine
  • An elevator, a 24-hour front desk, and smoke-free premises
  • Luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with deep soaking tubs and bidets
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

Is Smile Hotel Sugamo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Sugamo?

Self parking is available for JPY 2000 per night.

What time is check-in at Smile Hotel Sugamo?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Smile Hotel Sugamo?

Check-out is at 11 AM.

Where is Smile Hotel Sugamo located?

Located in Toshima, this hotel is within 3 mi (5 km) of Sunshine City Shopping Mall, Tokyo Dome, and Waseda University. Ueno Park is 2.7 mi (4.3 km) away. Sugamo Station is only a 3-minute walk and Koshinzuka Station is 14 minutes.

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Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 679 reviews
Rating 8 - Good. 269 out of 679 reviews
Rating 6 - Okay. 86 out of 679 reviews
Rating 4 - Poor. 20 out of 679 reviews
Rating 2 - Terrible. 4 out of 679 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Ho Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options around. Some open after midnights. The cloest station is under the loop of Tokyo, so the transportation is not a problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a FamilyMart convenience store and walking distance from Yamamote and Mita lines. Neighborhood is safe, but go early enough some days and you'll see lines outside pachinko machine buildings.
Stayed 6 nights in Jul 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Sugamo was the perfect stay for me. It had a comfortable single room, friendly and helpful staff, with convenience stores and a train station nearby. It was easy to travel about Tokyo and even Sugamo had a few nice spots to offer despite its quieter nature. I would highly recommend this hotel and would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable!
Stayed 1 night in Jun 2025

10/10 Excellent

Tak Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice neighbourhood
Stayed 4 nights in Apr 2025

10/10 Excellent

Clint

Liked: Property conditions & facilities
Disliked: Amenities
The wifi was really bad. I felt like I was being thettled for internet. Which was frustrating because the staff was very kind. I felt as though sitting in the room was a prison because all I could do was sleep. I am not going to return because we had one key and crappy internet.
Stayed 7 nights in Jul 2025

10/10 Excellent

GaltOchir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small, otherwise its fine for 2 people
Stayed 8 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, staff were amazingly hospitable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.
Stayed 4 nights in Oct 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins walk to Sugamo Station, just 2 Stations away from Ikebukuro, next to 24hr Convenience store, a large supermarket just nearby Definitely will consider to stay again!
Stayed 9 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
Stayed 6 nights in Aug 2024

8/10 Good

Brenden Gary

Liked: Property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the Sugamo JR station, which is why I picked this location. It’s an older business hotel but functional everything is fine. It was not the most comfortable bed but aside from that, pretty standard fare, including onsite coin laundry.
Stayed 9 nights in Oct 2024

8/10 Good

Ken Wai Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

good location. 24-hour supermarket, restaurants and the train station are just nearby. Although the room is small, it got all the things you need.
Stayed 4 nights in Jun 2024

10/10 Excellent

mitsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best
Stayed 1 night in Sep 2024

8/10 Good

Hiu Chun

Liked: Cleanliness, staff & service, amenities
The wall has poor sound insulation.
Stayed 3 nights in Mar 2025

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice people
Stayed 5 nights in Jun 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Especially the staff!
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel for sure

Good hotel to stay in. Short walk from train station. Bathroom smelled a bit odd even when I let it air out. Otherwise, comfortable stay. Bed was a bit painful some mornings but didn’t stop me from sleeping. I recommend it for sure. Staff was very friendly. Family mart was literally 30 second walk. Can beat that
Stayed 10 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
Stayed 2 nights in Oct 2024

8/10 Good

PUI YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pillow and mattress is uncomfortable. i visited several year and don't need to leave the key at front desk. it is a little bit inconvenient that i can just go back to the room easily eating around. and start the trip again.
Stayed 11 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2024

6/10 Okay

Vincent

I have stayed at this hotel before and returned even though the price has gone through the roof for some strange reason. The water that guests used to receive daily from the maid was now locked in a machine for which guests were offered tokens and humiliated into going to reception to get water from a vending machine. The water bottles are now half the size! People in rooms on the top floor smoked constantly and no staff did a thing about it. When I placed my luggage with staff on the last day I was the only guest to be asked how long I intended to leave it there for. Smile hotel is pretty good but prices are rising due to greed brought on by rampant tourism so I feel this may be my last trip but never say never.
Stayed 11 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Cheap stay with all you need

All in all I liked this stay because it was fairly economical considering how expensive Japan can be. This hotel allows you to have your own space and gives you the basics you need to survive. It was a little annoying when the reception kept calling me at noon asking if I wanted my room cleaned (at midday) when I had my "don't disturb" sign up, however this was quite thoughtful. I think I would stay here again on balance though - thanks so much!
Stayed 8 nights in Jul 2024