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Akasaka Excel Hotel Tokyu

4.5 star property
Travelers find a peaceful haven at this Tokyo hotel after visiting Tokyo Tower or Shinjuku Gyoen National Garden, with shopping right at the property

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Located in central Tokyo, Akasaka Excel Hotel Tokyu offers a peaceful retreat amid the bustling city. Guests can relax in the sauna, explore on-site shopping and dining, including a coffee shop and restaurant. Multilingual staff provide luggage storage and concierge services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

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About this property

Akasaka Excel Hotel Tokyu

  • Luxury hotel near Tokyo Imperial Palace
  • Located close to Tokyo Tower and Shinjuku Gyoen National Garden, Akasaka Excel Hotel Tokyu provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
    • Concierge services, ATM/banking services, and 1 meeting room
    • Luggage storage, a porter/bellhop, and free newspapers
  • Room features
  • All 487 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bidets, free toiletries, and hair dryers
    • 32-inch LED TVs with digital channels
    • Mini fridges, heating, and daily housekeeping

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Akasaka Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1500 per night.

What time is check-in at Akasaka Excel Hotel Tokyu?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Akasaka Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Akasaka Excel Hotel Tokyu located?

Located in Chiyoda, this luxury hotel is 0.8 mi (1.3 km) from Tokyo Imperial Palace and within 3 mi (5 km) of Tokyo Tower and Shinjuku Gyoen National Garden. Tokyo Dome and Meiji Jingu Shrine are also within 3 mi (5 km). Akasaka-Mitsuke Station is only a 2-minute walk and Nagatacho Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Convenient to transportation and restaurants.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Edvina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Verified

10/10 Excellent

Yeung Shan

Liked: Cleanliness
Great location. Very nice bathroom for a Japanese hotel
Stayed 6 nights in Nov 2022
Verified

10/10 Excellent

Josel

Liked: Cleanliness, staff & service, amenities
Clean and conveniently located. Staff are very friendly and accommodating.
Stayed 6 nights in Jan 2023
Verified

8/10 Good

chikau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is economical hotel it is good enough for me
Stayed 14 nights in Oct 2022
Verified

10/10 Excellent

Miu Yee

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient. Room is comfortable
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Koji

Disliked: Property conditions & facilities, room comfort

Very convenient place

Very convenient place and price was amazingly cheap, but the facility is a little old.
Stayed 7 nights in Mar 2022
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cost efficient.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Seongah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind and helpful. The room was small. Other than that, everything was wondeful. The location is perfect.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Jarryd

Liked: Staff & service, amenities, property conditions & facilities
Great location, bathroom and room could be cleaned a little better, quite dusty and bathrooms need a deep clean around taps and showers etc. but overall good stay
Verified

10/10 Excellent

Upendra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, walkable to access many restaurants and night life. A subway station right in front of it. Quite and very clean rooms at all times. Wish it had a more stable Wi-Fi, as it drops considerably. In overall, will stay again and is very suitable for Biz travelers.
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at akasaka Excel Hotel tokyu. And it won't be my last. Great service
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Cecilia Yuen Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in akasaka excel hotel for over 6 times whenever we go to Tokyo. So sad it will close down on 31 aug. We will surely miss the convenient location and great service and my usual room 743!!!
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Room spotless, bed comfy and firm. Park-facing side nice and quiet. Parking ¥1500 with in/out hard to beat in area. Check-out extended to 13:00 for Comfort Members. Excellent value.
Stayed 1 night in Sep 2022
Verified

8/10 Good

MIchie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. The shower was great! Not enough place for putting clothes.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location across from Akasaka station! I thought checkout would be 11am but I was pleasantly surprised when they said 1pm! Also enjoyed the shower with multiple shower heads and great water pressure. Only thing to note is the bathroom has two steps so be careful!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a delayed flight and we can only travel the next day, from our original flight date. We appreciate the staff was very responsive and always being helpful to Carter for our requests. We appreciate the service of the hotel, and we have to give a note that they are very excellent. Thank you very much
Verified

10/10 Excellent

hayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing especially.
Verified

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities
The bathroom was smelly when I arrived the first day and it was impossible to clean so I have asked the hotel staff (Ms Sato was very helpful) to inform house keeping to clean well the next day. The drink voucher was not given to me in the beginning and I have to ask for it - it is just for coffee or tea, not for a real drink ! In general, the hotel is very comfortable and safe. It is very well located and convenient.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

hayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing especially
Stayed 2 nights in Jan 2023
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
problems with their restaurant for dinner and problems with credit cards machines
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Mr C J S

Liked: Cleanliness, staff & service

Average hotel

Rooms are very noisy - single glazed windows meant you heard everything on the street. Still a lot of needless paranoia around COVID including use of environmentally unfriendly gloves for breakfast which are little value apart from wasting plastic and which will end up on a landfill somewhere. Japan eased rules surrounding masks but we were still obliged to wear them for breakfast.
Stayed 8 nights in Mar 2023
Verified

2/10 Terrible

Ivan

Disliked: Staff & service
Aircon broken They gave me an electric fan